Job Information
Momentum Solar Billing Specialist - CSR08 in United States
Billing Specialist - CSR08
Department:CUSTOMER SERVICE
Location:
Billing Specialist
WHO WE ARE:
Starting in 2009, Momentum Solar has become the fastest growing and top residential solar company in the nation, redefining solar energy. Momentum-s team culture has often been described as a fast-growing family of ambitious, performance-driven people. Most of our employees love to maximize teamwork, communication, and fun, which truly embodies the -work hard, play harder- culture. We believe in saving the planet. WE BELIEVE IN SOLAR!
Job Duties:
Become a Subject Matter Expert on Solar Technology and Renewable Energy billing
Ability to apply college level math skills using fundamental properties to solve equations and using algebraic techniques to solve problems.
Fluent at handling customer issues with patience and poise to bring resolution to billing concerns
Update company database by inputting information from each call and keeping customer fields current
Flexible work schedule to meet customer needs
Adaptable to learning new processes and procedures
Reliable, dependable, and accountable
Excellent time management skills, organizational skills and the ability to adapt to changing demands
Requirements:
Intermediate knowledge of Excel & other Microsoft software required
Solar Industry Experience
Bi-lingual preferred (Spanish & English- verbal & written)
Candidate must be able to work in a team environment
Must have a "team first" attitude
Meticulous attention to detail
Able to excel in an extremely fast paced environment
Ability to handle many different types of personalities
Must be able to take direction from senior management
Bachelor-s Degree or Equivalent work experience
Momentum Solar is an Equal Opportunity-Affirmative Action Employer - Minority / Female /Disability / Veteran / Gender Identity / Sexual Orientation / Age.
