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IHG Director of Sales - InterContinental Singapore in Singapore

YOUR DAY TO DAY

  • Direct Sales team to manage account base to maximise performance across all revenue streams (Corporate, Leisure & Groups)

  • Development of sales strategies and action plans to ensure plans are implemented, results are monitored and goals are achieved – launch tactical promotions if required

  • Develop solid understanding of numbers to evaluate revenue performance, understand profit contribution to GOP and monitor sales department’s impact on hotel profitability

  • Constantly evaluate business potential and opportunities in new geographical markets and across new market segments

  • Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan as well as financial plans.

  • Monitors competitors’ activities and assists in marketing intelligence

  • Builds profile within local market place through attendance at various events and local market place

  • Engage with guests and customers within the hotel, at client events, industry gatherings and other social functions

  • Foster a positive and productive work environment, builds, motivates, and leads an effective team that delivers results and is highly engaged

  • Coaching and mentoring of the Sales team through the development of personal development plans to either improve in their current role or set them up for next role

  • Develop and maintain strong relations with stakeholders whose support, cooperation, and services are critical to the success of sales

  • Work closely with the leadership team to ensure quality product delivery, design products and concepts to improve the customer experience, and maximise revenue and profit.

  • Travel when required to promote the hotel and develop potential business in other markets

  • Ensure active management of individual GAPs and personal development plan.

  • Other duties as assigned by Director of Sales & Marketing or the management

What we need from you

  • Diploma/Degree in Business or Hospitality management or related disciplines

  • Minimum 5 years’ sales experience, preferably in luxury hotel or hospitality.

  • Strong presentation, commercial and communication skills

  • Strong interpersonal skills to develop and foster beneficial relationships

  • High level of passion, enthusiasm and drive for result

  • High level of common sense and high skill of problem solving and decision making

  • In-depth knowledge of sales principles and techniques

  • Strategic and tactical thinker - ability to develop strategic sales plans, establish goals and objectives, set performance targets and deliver projects on time

  • Keeps abreast of changes and assesses trends in market conditions and consumer buying behaviour to create strategies that drive business opportunities

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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