Job Information
IHG Executive Housekeeper in Qatar
We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We’re growing; grow with us. Conveniently located in the heart of one of Doha's key business districts, close to major banks, Crowne Plaza and Holiday Inn Doha – The Business Park is just a 15-minute drive by car or complimentary shuttle from Doha's Hamad International Airport and near such attractions as Museum of Islamic Arts and Souk Waqif. Our 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn are all equipped with modern amenities designed for comfort and high-speed wireless internet access to stay connected.
Your day-to-day:
• Lead the Housekeeping Department by developing and implementing departmental objectives in line with the hotel business objectives.
• Supervise housekeeping operations such as cleaning and maintenance whilst ensuring compliance with all housekeeping policies, procedures, standards and satisfaction of guests’ needs.
• Inspect all areas and take corrective measures in order to meet hotel Standards in terms of cleanliness, maintenance, and supply.
• Develop, implement and continually review the policies, procedures, practices and standards.
• Select, train, develop, schedule and manage the performance of direct and indirect subordinates to ensure the efficient running of housekeeping operations.
• Manage linen inventory and guest supplies and the ordering of supplies as necessary to meet quality standards and hotel business needs.
• Coordinate housekeeping duties with various departments such as Front Desk, Engineering, Sales and Marketing and Food & Beverage to ensure that all guestrooms and public areas are clean and well maintained in a timely and efficient manner.
• Participate in all refurbish and renovation projects planning, execution, and final set up, including snag lists.
• Prepare the annual budget and manning guide and manage the housekeeping department within budgetary guidelines.
• Coordinate and review contracts, including plant rental, Window cleaning contracts, Night cleaning contracts, marble manganese contracts, pest management contracts, Room cleaning contracts, flowers, and decoration contracts, and ensure compliance by both parties.
• Participate in the planning of hotel decoration for special functions and festive seasons and organize the necessary actions.
• Manage the performance of the flower shop and valet shop to meet high-quality standards and business results.
• Keep abreast of all new equipment and cleaning products and evaluate their quality, maintain knowledge of local competition and housekeeping industry trends.
• Accomplish a set of administrative duties such as leading and attending meetings, writing reports and memos, and other specific duties related to the job function.
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
What we need from you:
• Equivalent of a College Diploma in any related field such as Administration or Hotel Management.
• 3 to 5 years experience in a housekeeping senior management position, preferably in a five star hotel
• Ability to work and communicate in a multinational environment
• Operational knowledge of housekeeping equipment and machine, including washing machine, dry-cleaner, pressing machine
• Knowledge of chemicals
• Knowledge of Opera PMS
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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