Easter Seals Jobs

Main responsibilities:

• Oversee daily operations to ensure seamless serviceand quality standards.

• Manage staff working hours, holiday requests, and payroll tasks.

• Ensure accurate financial tracking, including cash-ups,ledger reconciliation, and month-end reporting.

• Maintain operational knowledge of the EPOS system and make necessary updates.

• Priorities customer service and guest needs in decision -making.

• Address and resolve complaints, escalating when necessary.

• Ensure the team proactively gathers and addresses allergy information.

• Lead, motivate, and manage front-of-house and bar staff.

• Conduct appraisals, manage performance, and handle staff absences.Implement and document training programs for all team members.

• Delegate tasks based on business needs and staff capabilities

Our requirements:

• Previous experience in a similar role within the hospitality industry, preferably in a high-end restaurant or hotel environment.

• Proven leadership and management skills, with the ability to inspire and motivate a team to achieve excellence.

• A commitment to delivering exceptional customer service, with strong communication and interpersonal abilities.

• Excellent organizational and problem solving skills, with the ability to prioritize tasks effectively in a fast-paced environment.

• A passion for food and beverage, with knowledge of culinary and mixology trends.

• Familiarity with industry software and technology, including POS systems and inventory management software.

• Fluent Polish and English.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.