Easter Seals Jobs

Job Description

Do you want to advance your career with the world’s first cloud company? Since 1998, Oracle NetSuite has been on a mission to deliver an agile, unified application suite that gives leaders a complete view into their business. Our team is growing, and we’re looking for people like you to help us make a global impact.

As the leading cloud business system, NetSuite includes financials, inventory management, HR, professional services automation, commerce, and more. Tens of thousands of customers all over the world trust NetSuite to give their businesses the visibility, agility, and control needed to make data-informed decisions quickly.

NetSuite is a place where you can build your career and have fun while doing so! We’re invested in our people, our customers, and the community. As part of Oracle, our benefits are second to none. Joining our passionate team means that you’re ready to take your career to the next level. With priceless learning opportunities, strong support, incredible innovation, and volunteer opportunities, NetSuite is committed to creating a workplace where everyone feels empowered and set up for success.

The Support training team is responsible for new hire enablement which begins with NetSuite Foundations, Operations, Product/Vertical-Specific In-Depth Training and Buddy-Up, and Training Performance evaluations. Likewise, the team spearheads activities related to ongoing trainings and New Feature Trainings (NFTs) during releases, either by creating training modules or by collaborating with Support Operations for the development of these courses.

Ideal Candidate:

• Excellent people skills with the ability to work in a global, team environment

• One year prior working experience with Oracle NetSuite products (or at least two years related experience without Oracle NetSuite products) and technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA OR functional degree + technical higher degree or in lieu of degree may substitute 4 years professional experience & professional certification (i.e., CNE, MCSE, CPA, Oracle, etc.).

• Prior training experience preferred

• Strong team player with the ability to organize, prioritize, and manage responsibilities simultaneously

• Outstanding communication skills; presentation, written, verbal, listening, and influencing

• Bachelor’s degree or recognized equivalency or achievement of recognized professional level

• Completes own role largely independently within defined policies and procedures

Career Level - IC2

Responsibilities

As a Support Training Specialist, you will help oversee onboarding of new technical support employees, including facilitating orientations, training delivery and performance evaluations. Some key responsibilities of the role include:

• Facilitate ERP or Technical NetSuite product training for new and existing employees

• Conduct regular coaching sessions and provide feedback for performance evaluation reviews

• Plan and manage operations training schedule which requires close coordination with key process owners

• Maintenance of resources and tools primarily essential for daily instructor activities. This includes regular reviews of training roadmap, syllabus, decks and checkpoint exams.

• Design and develop learning courses relative to product development and business needs

• Work effectively with Vertical Leads, SMEs, PSE and WFM for New Feature Training reviews

• Participate in the SME Program

• Support initiatives and upskilling efforts for similar enablement programs

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer