Job Information
Liberty Latin America Associate Manager - Cybersecurity Monitoring and Response in Panama
What's The Role
Responsible for leading and coordinating the response to cybersecurity incidents within our organization. You will play a crucial role in monitoring, identifying, analyzing, and mitigating cyber threats to ensure the security and integrity of our systems and data. This position requires strong technical expertise, leadership skills, and the ability to work effectively under pressure.
What You'll Do
Manage a team responsible for investigating and responding to cyber incidents. This involves assessing the incident’s nature and determining necessary resources for resolution.
Incident Detection and Analysis:
Utilize various monitoring tools and techniques to detect and analyze cybersecurity incidents.
Investigate alerts, anomalies, and suspicious activities to determine the root cause and severity of incidents.
Ensure that alerts generated by monitoring tools are accurate and relevant. False positives can lead to unnecessary investigations and resource wastage.
Response Coordination:
Lead and coordinate the incident response process, including mobilizing the response team and allocating resources effectively.
Develop and maintain incident response plans, procedures, and playbooks to ensure an organized and efficient response to incidents.
Containment and Mitigation:
Take immediate action to contain and mitigate the impact of cybersecurity incidents.
Implement temporary and permanent solutions to prevent further exploitation and damage.
Forensic Analysis:
Conduct forensic analysis of compromised systems and networks to gather evidence and identify the extent of the breach.
Document findings and maintain chain of custody for evidentiary purposes.
Communication and Reporting:
Serve as the primary point of contact for communication with stakeholders, including management, IT teams, legal, and law enforcement agencies.
Provide timely and accurate updates on incident status, findings, and remediation efforts.
Prepare incident reports and post-incident reviews for management and regulatory purposes.
Continuous Improvement:
Stay updated on the latest cybersecurity threats, vulnerabilities, and best practices.
Conduct lessons learned sessions and contribute to the improvement of incident response processes and procedures.
Continuously train the monitoring team on new threats, tools, and techniques. Foster a culture of security awareness.
Conduct post-incident reviews to assess the effectiveness of the response process. Identify areas for improvement and adjust monitoring accordingly.
What Do You Need
Bachelor’s degree in Computer Science, Information Technology, or related field.
Proven experience (3 years) in cybersecurity incident response or related roles.
In-depth understanding of cyber threats, attack vectors, and security frameworks (e.g., NIST, ISO 27001).
Proficiency in using security tools such as SIEM, IDS/IPS, EDR, and forensic software.
Strong analytical and problem-solving skills, with the ability to think strategically and prioritize tasks in a high-pressure environment.
Excellent communication and interpersonal skills, with the ability to effectively interact with diverse stakeholders.
Experience leading incident response teams and managing complex cybersecurity incidents from detection to resolution.
Knowledge of legal and regulatory requirements related to cybersecurity and incident response.
Ability to work collaboratively in a cross-functional team environment and provide mentorship and guidance to junior staff members.
Ability to com Conduct post-incident reviews to assess the effectiveness of the response process. Identify areas for improvement and adjust monitoring accordingly.
Advanced degree or relevant certifications (e.g., CISSP, CISM, GIAC) preferred.
Ability to communicate fluently in English and Spanish.
Who We Are
We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands, Flow, Liberty, Más Móvil, BTC, and Cabletica. We started small, and now we’re growing. We’re excited about the future as we strive to unlock opportunities in the region.
Why Join Us
Technology excites us enables us and drives us. We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live and play without missing beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team.
Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws.
What Do You Need
Bachelor’s degree in Computer Science, Information Technology, or related field.
Proven experience (3 years) in cybersecurity incident response or related roles.
In-depth understanding of cyber threats, attack vectors, and security frameworks (e.g., NIST, ISO 27001).
Proficiency in using security tools such as SIEM, IDS/IPS, EDR, and forensic software.
Strong analytical and problem-solving skills, with the ability to think strategically and prioritize tasks in a high-pressure environment.
Excellent communication and interpersonal skills, with the ability to effectively interact with diverse stakeholders.
Experience leading incident response teams and managing complex cybersecurity incidents from detection to resolution.
Knowledge of legal and regulatory requirements related to cybersecurity and incident response.
Ability to work collaboratively in a cross-functional team environment and provide mentorship and guidance to junior staff members.
Ability to com Conduct post-incident reviews to assess the effectiveness of the response process. Identify areas for improvement and adjust monitoring accordingly.
Advanced degree or relevant certifications (e.g., CISSP, CISM, GIAC) preferred.
Ability to communicate fluently in English and Spanish.
Who We Are
We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands, Flow, Liberty, Más Móvil, BTC, and Cabletica. We started small, and now we’re growing. We’re excited about the future as we strive to unlock opportunities in the region.
Why Join Us
Technology excites us enables us and drives us. We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live and play without missing beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team.
Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws.
What You'll Do
Manage a team responsible for investigating and responding to cyber incidents. This involves assessing the incident’s nature and determining necessary resources for resolution.
Incident Detection and Analysis:
Utilize various monitoring tools and techniques to detect and analyze cybersecurity incidents.
Investigate alerts, anomalies, and suspicious activities to determine the root cause and severity of incidents.
Ensure that alerts generated by monitoring tools are accurate and relevant. False positives can lead to unnecessary investigations and resource wastage.
Response Coordination:
Lead and coordinate the incident response process, including mobilizing the response team and allocating resources effectively.
Develop and maintain incident response plans, procedures, and playbooks to ensure an organized and efficient response to incidents.
Containment and Mitigation:
Take immediate action to contain and mitigate the impact of cybersecurity incidents.
Implement temporary and permanent solutions to prevent further exploitation and damage.
Forensic Analysis:
Conduct forensic analysis of compromised systems and networks to gather evidence and identify the extent of the breach.
Document findings and maintain chain of custody for evidentiary purposes.
Communication and Reporting:
Serve as the primary point of contact for communication with stakeholders, including management, IT teams, legal, and law enforcement agencies.
Provide timely and accurate updates on incident status, findings, and remediation efforts.
Prepare incident reports and post-incident reviews for management and regulatory purposes.
Continuous Improvement:
Stay updated on the latest cybersecurity threats, vulnerabilities, and best practices.
Conduct lessons learned sessions and contribute to the improvement of incident response processes and procedures.
Continuously train the monitoring team on new threats, tools, and techniques. Foster a culture of security awareness.
Conduct post-incident reviews to assess the effectiveness of the response process. Identify areas for improvement and adjust monitoring accordingly.
