Easter Seals Jobs

Job Summary:

Directly oversees and is responsible for the technical work of the department; responsible for the operational readiness of equipment, instruments and personnel necessary to meet the daily delivery of testing services. Meets client expectations in delivery of testing services.

Essential Job Duties:

• Managerial and Leadership duties and responsibilities:

• Supervises the day to day production and non-production activities of the local departmental employees.

• Directly monitors the quality of testing services provided by employees under his/her supervision.

• Assigns appropriately trained personnel and ensures sufficient number of staff are available to complete the workload.

• Supervision:

• Schedules department personnel appropriately to match the demands of the daily workflow with in the supervised area.

• Provides direct supervision to employees, including assignments, technical and behavioral performance counseling, and troubleshooting.

• Schedules and supervises all non-production activities and obligations of her/his area, such as validations, surveys, etc.

• Provides support as required to the department manager to assist in the fulfillment of his/her responsibilities, including acting as manager, upon delegation, during absences.

• Performance Monitoring and Evaluation:

• Assures quality and timely performance of both production and non-production activities under supervision.

• Reports performance and results against targets and global standards.

• Ensures regulatory compliance within his/her supervision.

• Communicates all production and non-production standards, guidelines and information to the supervised staff.

• Ensures on-time delivery of performance reports (PT, QC/PM, Internal and External QC) and responses to inquiries from other functional areas.

• Participates in and supports client visits, audits and inquiries, as necessary, to ensure complete fulfillment of requests and interests.

• Personnel:

• Recruits, trains, and contributes to retention efforts of employees.

• Conducts technical training and development of staff as needed.

• Supports the departmental manager in assessing and meeting the resource needs.

• Supports the development of plans to meet future resource needs.

• Evaluates the performance of employees.

• Works with department manager to establish training plans for the supervised staff.

Supports the manager in employee

Experience:

• Minimum Required: Requires 6 years of experience in a laboratory following clinical training; prior supervisory or management experience is a plus.

• Good command of English.

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