Job Information
ThermoFisher Scientific Manager Technical Sales Specialists (TSS), HPLC consummables, EMEA in Finland
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
At Thermo Fisher Scientific, you'll contribute to important work, such as aiding customers in finding cancer cures and ensuring food safety. Your efforts will have a tangible impact, and we'll support your career goals.
Overview
We are seeking a new talent to lead our EMEA Technical Sales Specialists (TSS) team for our dedication to providing Chromatography Solutions (HPCS). The position is full remote, based in EMEA.
Exciting chance to create meaningful change!
The goal of this role is to boost revenue growth of our HPCS BU instrument portfolio, aligning with the objectives of the CMD European Commercial Organization.
Position Summary
Manages a team of TSS in the EMEA region for High-Performance Chromatography Solutions (HPCS) products, ensuring CMD growth targets are met. Collaborates with regional managers, CMD Sales Support, CMD Marketing, and Regional IES Service Lead for efficient account and business development
Commercial Leadership:
Direct management of Team of HPCS Technical Sales Specialists across the EMEA region
Achieve above AOP growth for the relevant product lines in EMEA.
Offer strategic mentorship, operational support, and collaboration with regional sales managers to foster growth and market share gain for HPCS products.
Provide strategic and operational leadership aligned with Goal Trees. Manage action plans to build and maintain core business processes and procedures, designed to improve customer experience.
Collaborate with all Thermo Fisher teams and drive process improvement initiatives.
Monitor the performance of territories and product mix and take necessary corrective or growth measures.
Actively manage the success and optimize the use of resources of your team in a matrix organization to support commercial growth in EMEA region.
Selling Agility:
Applies all sales key performance indicators to drive specific initiatives and to support feedback and/or recommendations to business partners
Analyses team territory and prioritizes team activities to drive maximum results
Oversees team pipelines to ensure accuracy, timeliness and provide strong business signal
Describes and teaches sales processes for successful sales strategy execution
Encourages the use of standard methodologies in opportunities management to promote desired behaviors within the team.
Provides improvement suggestions to sales operations to minimize use of off-line reporting tools
Technical
Coaches team to understand competitive landscape and how this relates to customer workflows
Assesses the team's understanding of the competitive landscape and brings in necessary resource to close competitive intelligence needs
Aware of competitor eco systems in assigned territory and uses as a potential talent pool
Coaches team to understands the product portfolio and how this relates to key application areas
Ensures balanced selling across full portfolio and identifies any potential training gaps within team
Effectively navigate in the organization to bring in the technical expertise based on team needs
Know the customer
Role models balancing customer needs and expectations
Effectively guides team in solution selling to anticipate difficulties and workflows that may arise for customers in the future.
Builds a responsive team that monitors customer needs and acts quickly to resolve customer issues
Actively mentors teams on effective customer interactions and transforming negative experiences into future opportunities.
Self-Leadership
Fosters and facilitates an environment in which colleagues leverage long term relationships and teamwork to achieve business objectives
Champions and recognizes effective communication across global teams across Thermo Fisher
Sets SMART goals to translate strategies into rigorous operating plans
Challenges the team to bring new perspective forward to overcome difficulties to achieve business objectives
Minimum Requirements/Qualifications:
MS degree or equivalent experience in Science fields
Progressive commercial business experience required
People leadership experience, to include managing within a matrixed environment with the ability to inspire, influence and lead others
Coaching and developing skills
Fluent in English, both written and oral
Demonstrated commitment to the customer
Ability to build and maintain processes and procedures
Excellent communication skills, both written and oral
Familiarity with commercial sales and marketing tools
Advanced PC skills
Ability to generate and maintain information to provide feedback on performance
Experience to plan & prioritize multiple tasks and projects.
Reflector style – able to learn from mistakes and always wants to achieve best possible performance
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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