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About the job

Do you want to be part of a team focused on making AI a valuable reality for our customers? The OpenShift AI Field Focused Product Management team is looking for a Principal Consultant with relevant MLOps experience to join our rapidly growing OpenShift AI Business Unit.

Our team works with our customers and partners to ensure that OpenShift AI remains the platform of choice for enterprise-grade AI workloads.

This is a unique chance to work on exciting projects, while positively impacting our products and our customers' AI journey.

In this role, you'll be expected to develop and share expertise in the various fields of MLOps. You will have to provide expert advice to customers on how to best leverage the OpenShift AI platform and surrounding technologies. You will get to experiment, prototype, design, and publish various patterns, examples, workshops and other related documents, to illustrate the scope of what is achievable with OpenShift AI. This will encompass both Predictive and Generative AI workloads.

The role is primarily an individual contributor. You will get to interact with customers, engineering, UX, sales, marketing and many more teams. Therefore, communication skills will be important to this role.

Responsibilities

• Customer Engagements/Presentations: Engage with customers to understand their unique MLOps needs, provide expert guidance, and address their questions and concerns.

• MLOps Consultation: Collaborate with customers to tailor MLOps strategies, address their specific use cases, and drive value through the adoption of OpenShift AI.

• Coaching and Best Practices: Work in tandem with our Consulting Organization, to provide them with the advanced support they might require, and to ensure that recommended practices are properly collected, documented, and distributed.

• Public speaking and presentations: Represent OpenShift AI at technical conferences, webinars, and customer events, as well as internally. Deliver presentations and discussions on MLOps and OpenShift AI, showcasing expertise and product capabilities, as applied to real world scenarios.

• Material creation: Develop comprehensive materials, documentation, workshops and tutorials that illustrate how to utilize OpenShift AI for MLOps, ensuring our customers have the resources they need for success.

• Act as liaison: Ensure that field-collected feedback is properly described and prioritized, in collaboration with Product Management and Engineering.

• Stay informed: Keep up-to-date with industry trends, best practices, and the latest developments in the field to provide informed guidance to our customers.

What You Will Do

• A deep passion for AI and MLOps and a strong desire to share that knowledge and passion, both internally and externally.

• Proven experience in interacting with customers, understanding their needs, and providing effective solutions.

• Relevant hands-on experience in deploying and maintaining AI/ML models in production environments

• Experience in OpenShift, both Administration and Application Development

• Confidence and experience in public speaking, delivering technical presentations, and engaging with audiences of varying technical backgrounds.

• Familiarity with MLOps tools and Concepts, including Automation, CI/CD, GitOps and Pipelines

• Experience with customer engagements in the realm of Agile, DevOps, SRE and Platform Engineering.

• Excellent written and verbal communication skills; fluent English language skills

Optional Skills

• Bachelor's degree in statistics, mathematics, computer science, operations research, or a related quantitative field, or equivalent expertise; Master’s or PhD is a big plus

• Experience in consulting, development, devops, data science, architecture, related to AI/ML.

• Certifications in OpenShift and Hybrid Cloud are a plus

The salary range for this position is $125,760.00 - $207,530.00. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

Benefits

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Diversity, Equity & Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com . General inquiries, such as those regarding the status of a job application, will not receive a reply.

We’re the world’s leading provider of enterprise open source solutions—including Linux, cloud, container, and Kubernetes. We deliver hardened solutions that make it easier for enterprises to work across platforms and environments, from the core datacenter to the network edge.

At Red Hat, our commitment to open source extends beyond technology into virtually everything we do. We collaborate and share ideas, create inclusive communities, and welcome diverse perspectives from all Red Hatters, no matter their role. It’s what makes us who we are.

Some of the most knowledgeable and passionate people in the technology industry work here. Whether we’re building software, championing our products, or training new associates, we’re collaborating openly to make a difference in the world of open source and beyond.