Easter Seals Jobs

Job Information

Cargill CTC Senior Analyst Collections in Costa Rica

Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 160,000 employees who use new technologies, dynamic insights and over 154 years of experience to connect farmers with markets, customers with ingredients, and people and animals with the food they need to thrive.

Job Purpose and Impact

The CTC Senior Analyst Collections will oversee the routine operations of the end to end credit to cash process using substantial knowledge of these processes. In this role, you will be a key process coordinator in the management and control of the accounts receivables ledger for the defined country or countries.

Key Accountabilities

  • Provide expansive insight to key stakeholders on the interpretation and delivery of processes.

  • Apply a comprehensive understanding of operational practices, procedures and internal controls to identify areas of improvement.

  • Analyze the business group portfolio in detail and develops tactics to resolve key issues to achieve sustainable positive trends in the team’s performance and result.

  • Resolve queries, escalations, long lasting issues and complex processes such as self billing and netting customers, direct debit, holds or releases.

  • Establish robust relationships with key internal stakeholders to facilitate escalating account issues and future action plans.

  • Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.

  • Other duties as assigned

#LI-Hybrid

Qualifications

Minimum

  • Bachelor’s degree in a related field or equivalent experience

  • Minimum of two years of related work experience

  • Advanced English

  • Experience in analysis and communication processes with complex clients.

  • Intermediate Excel

Preferred

  • Experience in processing accounts receivable aging and dispute reports.

  • Experience in performance management, stakeholder feedback and active metrics management.

  • SAP & JDE

DirectEmployers