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WSP USA IT Communications Specialist (Americas) in Brazil

About us

WSP is a global leader in engineering and professional services. We pride ourselves on delivering innovative solutions to our clients and maintaining a robust IT operation to support our employees worldwide. In order to achieve the priorities and enablers defined for IT Services in support of the business strategy, IT is undertaking a global transformation program.

Position Summary

The IT Communication Specialist manages Hub IT communications and IT portal content while collaborating with multi-disciplinary teams on all aspects of communication projects. Part of the daily responsibilities are to ensure that that IT communication requirements are fully met and to represent IT communications in cross-functional meetings with other parties. This role services the AMERICAS Hub, reporting to the IT Service Manager.

#Colombia #Chile #Perú #Panamá #México #Brasil #Perú #argentina #trinidadytobago

Responsibilities

  • Write clear and simple non-technical messaging about technical issues (major incident updates,), innovations, changes, etc

  • Develop IT communications guidelines.

  • Develop different strategies and templates for internal IT communication.

  • Collaborate with the Technical department to determine communication needs.

  • Gather data and compile reports on communication effectiveness. 

  • Maintain updates on the IT Portals

  • Work in coordination with the Company Marketing Team for any IT communications needs.

  • Plan and produce internal engaging messaging and content (such as newsletters, announcements, and Tip of the week, …)

  • Translate IT Communications when needed.

  • Manage IT mass mail distributions lists

Requirements

  • Bachelor’s degree in IT, Communication, or a related field

  • 5 years of experience in a Communication Specialist role, preferably for an IT company

  • Tri-lingual (English, French and Spanish)

  • Exceptional communication and presentation skills

  • Strong organizational skills

  • Ability to work with cross-functional teams.

  • Ability to simplify technical concepts in business terms.

  • Experience with various communication platforms like Sharepoint, is a plus.

Title: IT Communications Specialist (Americas)

Location: Mexico

Other Locations: Chile, Brazil, Peru, Panama, Argentina, Trinidad and Tobago

Requisition ID: 24001080

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