Job Information
Dunkin' General Manager in Villa Rica, Georgia
Job description
Responsible for operations of a single store with particular emphasis on team culture, operational excellence, guest satisfaction, and store profitability. Operates in accordance with prescribed policies and practices. Ensures compliance with brand and local standards for customer relations, food costs, safety, sanitation, product preparation, and merchandising. Participate in image-building activities within local community.
Pay Range & Benefits
Base Salary $50,000 - $65,000+ (based on experience)
Quarterly & Annually bonuses (based on performance including P&L’s/Sales Goals)
100% Individual Health Insurance
401k matching 4%
Paid all-inclusive annual leadership retreat
No fixed schedule
Job Specifications
1 - 3+ years in a food service/retail environment
2 or 4 year degree or equivalent work experience
Demonstrated experience managing food and labor costs
Experience creating positive, respectful, customer-focused team culture
Strong interpersonal and leadership skills
Judgment, tact, and diplomacy to effectively resolve conflicts
Intermediate PC skills - ability to use basic word processing and spreadsheet software for internal communications and data analysis.
Training & Certification
Basic Management
Store Management
Human Resource Training
ServSafe (cost covered by company)
Job Type: Full-time
Qualifications
Skills
• Able to clearly express oneself verbally and in writing (English)
• Math and financial management
• Restaurant, retail, or supervisory experience
• At least 18 years of age (where applicable)
• High school diploma (or equivalent)
Required Competencies
• Guest Focus – anticipate and understand guests’ needs and exceed their expectations.
• Passion for Results – set compelling targets and deliver on commitments.
• Problem Solving and Decision Making – make good decisions based on analysis, experience and judgment.
• Building Effective Teams – get the right people in the right places, enabling them to make decisions and celebrate success as a team.
• Conflict Management – use interpersonal skills to confront tough issues and resolve disagreements constructively.
• Developing Direct Reports and Others – provide honest feedback to team members, actively coaching and supporting them to achieve personal and professional goals.
Must have open availability to work all days/times.
