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System One Desktop Support in Vienna, Virginia

Desktop Support

Location: Full time on site reporting to Vienna, VA

Pay Rate: Open to Both C2C and W2 options

Position Type: Multiyear Contract

Job Description:

• Interpersonal skills – advanced

• Advanced customer service skills

• C-Suite experience

• Professional presence and maturity

• Ability to work with other team members (Team first attitude)

• Adaptability to a fast-paced environment

Technical Knowledge/Skills:

• Troubleshooting Skills - intermediate

• Oral/Written Communication Skills

• Ticketing System experience (ServiceNow)

• Windows 10/11 Experience

Experience with:

• Microsoft Active Directory

• Experience with desktop imaging technologies (MDT, LTI, ZTI)

• Microsoft Office/365, Microsoft Outlook, Teams

• HP, Canon, and Toshiba printer support

Nice to haves: A+ Certification, Windows 10/11 Certification, Citrix knowledge, awareness of the security of financial institutions, SCCM knowledge

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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