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Medical Assistant I/II - East County

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Medical Assistant I/II - East County

Salary

$47,963.32 - $75,794.03 Annually

Location

East County, CA

Job Type

Various

Job Number

0711HCA-24AA (MD)

Department

Health Care Agency

Division

Ambulatory Care

Opening Date

06/25/2024

Closing Date

Continuous

• Description

• Benefits

• Questions

Description

Under the direct supervision of a Physician or Advanced Practice Provider, the Medical Assistant I/II Regular and Per Diem Pool perform a variety of clinical support functions and patient care duties for Ambulatory Care's East County clinics. Current East County clinics include Sierra Vista Family Medical Clinic (Simi Valley), Moorpark Family Medical Clinic (Moorpark), and Conejo Valley Medical Clinic (Thousand Oaks).

DISTINGUISHING CHARACTERISTICS

This classification differs from the Medical Office Assistant classification series in that the primary responsibilities are clinically oriented rather than clerical.

PAYROLL TITLES and APPROXIMATE SALARIES

Medical Assistant I: $23.06 - $32.28 hourly

Medical Assistant II: $24.21 - $33.90 hourly

Medical Assistant I-Per Diem Pool: $34.70 hourly

Medical Assistant II-Per Diem Pool: $36.44 hourly

NEW HIRE INCENTIVE

Subject to the applicable section of the SEIU 721 MOA 2022-2025, Secs. 3801 – 3803, new hires may be eligible for a one-time New Hire Incentive of $1500. (applicable for Regular Medical Assistant II only)

AGENCY/DEPARTMENT: Health Care Agency - Ambulatory Care

Medical Assistant I/II are represented by the Service Employees International Union (SEIU) and are eligible for overtime compensation.

The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary and Fixed-term), Intermittent, Per Diem Pool, and Extra Help vacancies for these positions only. There are currently two (2) Intermittent and three (3) Regular vacancies at Sierra Vista Family Medical Clinic as well as one (1) Regular vacancy at Conejo Valley Family Medical Group.

NOTE: An Intermittent Employee is a person employed for intermittent/temporary work on a day-to-day basis. Intermittent employees are not regular County employees and are not eligible for County benefits. Additionally, Intermittent employees are limited to working a maximum of 1,664 hours per fiscal year (July 1 – June 30).

If appointed at the lower level, incumbent may be promoted to the higher level without further exam upon meeting the minimum requirements, demonstrating satisfactory performance, and in accordance with the business needs of the department.

TENTATIVE SCHEDULE

OPENING DATE: June 25, 2024

CLOSING DATE: Continuous and may close at any time; therefore, the schedule for the remainder of the process will depend upon when we receive a sufficient number of qualified applications to meet business needs. (Previously: July 9, 2024, at 5:00 p.m.)

Examples Of Duties

Duties may include but are not limited to the following:

• Actively participates in assigned patient care team duties and activities, such as:

• Pre-visit planning, identifying gaps in care, and following up on orders

• Using a minimum of two patient identifiers

• Maintaining and adhering to HIPAA and all safety policies and procedures, including infection control rules and regulations

• Communicating with patients regarding disease prevention, health maintenance, and community resources

• Finalizing visits by providing information on orders and physician instructions, referrals, and scheduling follow-up visits

• Performs clinical procedures and support, including:

• Patient intake, vital measurements, and standard physical screenings

• Non-invasive and routine procedures, and tests

• Administering medication and performing injections under the direction of an advanced practice provider

• Specimen collection and processing

• Conducting CLIA waived laboratory tests

• Administering first aid or performing cardiopulmonary resuscitation (CPR)

• Demonstrating the knowledge and skills needed to provide age-appropriate care for patients

• Delivers quality customer service by:

• Communicating with diverse patients while demonstrating cultural sensitivity

• Monitoring clinical areas to minimize patient wait times and to address any potential acute situations

• Maintaining clean and safe patient areas

• Preparing patient and exam rooms, and serving as a chaperone as needed

• Acting as an interpreter, using proper and formal grammar

• Assists with clerical duties, such as:

• Setting up and stocking the clinic

• Cleaning up supplies

• Providing backup support for the front office as needed

• Answering calls and scheduling appointments

• Entering appropriate documentation in the electronic medical record (EMR)

• Participates in quality improvement efforts by:

• Following schedule management procedures to ensure productivity goals are achieved

• Reporting patient safety incidents

• Demonstrating knowledge of mandated reporting obligations

• Attending meetings and trainings

• Performs other related duties as required.

Typical Qualifications

These are entrance requirements to the exam process and assure neither continuance in the process nor placement on an eligible list.

EDUCATION, TRAINING, and EXPERIENCE

Medical Assistant I:

• One (1) year of experience providing clinical support performing the duties described above that leads to the ability to perform required tasks preferred.

• Must obtain Medical Assistant Certificate from an accredited school in medical assisting (such as is offered by a private or non-profit vocational training program, adult education or community college program, etc.) within one (1) year of employment. Completed courses to perform venipuncture and injections preferred.

  Medical Assistant I - Per Diem Pool:

• One (1) year of experience providing clinical support performing the duties described above that leads to the ability to perform required tasks preferred.

• Medical Assistant Certificate from an accredited school in medical assisting (such as is offered by a private or non-profit vocational training program, adult education or community college program, etc.). Completed courses to perform venipuncture and injections preferred.

• You must attach your Medical Assistant Certificate to your application to be considered for this level.

  Medical Assistant II Regular and Per Diem Pool:

• Three (3) years of experience providing clinical support performing the duties described above that leads to the ability to perform required tasks preferred, including experience in multiple specialties.

• Medical Assistant Certificate from an accredited school in medical assisting (such as is offered by a private or non-profit vocational training program, adult education or community college program, etc.). Completed courses to perform venipuncture and injections preferred.

• You must attach your Medical Assistant Certificate to your application to be considered for this level.

NECESSARY SPECIAL REQUIREMENTS

• Must possess a current, valid Basic Life Support (BLS/CPR) certification by the first day of employment and maintain it thereafter

• Must be willing to work at East County clinic locations

Supplemental Information:

Work is performed in an indoor health care delivery environment requiring constant contact with patients and the public. At times, may be performed at community events or outdoors.

KNOWLEDGE, SKILLS, and ABILITIES

Working knowledge of: age-appropriate care, domestic violence mandatory reporting, cultural competence, clinic duties and standard physical screening.

General medical knowledge of: medical office and safety procedures.

Ability to: perform required clinical intake and assist with patient care, work with high volume of patients, internal/external customers, appropriately manage frequent changes, delays, or unexpected events, effectively communicate with patients, other employees, and the public.

Recruitment Process

FINAL FILING DATE: This is a continuous recruitment and may close at any time; therefore, apply as soon as possible if you are interested. Your application must be received by County of Ventura Human Resources in Ventura, California, no later than 5:00 p.m. on the closing date. (Previously: Your application must be received by County of Ventura Human Resources no later than 5:00 p.m. on Tuesday, July 9, 2024.)

To apply on-line, please refer to our web site at www.ventura.org/jobs. If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA 93009.

NOTE TO APPLICANTS: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application and supplemental questionnaire; however, it/they may not be submitted in lieu of the application.

LATERAL TRANSFER OPTION: If presently permanently employed in another "merit" or "civil service" public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination, then appointment by "Lateral Transfer" may be possible. If interested, please click here (Download PDF reader) for additional information.

SUPPLEMENTAL QUESTIONNAIRE – qualifying: All applicants are required to complete and submit the questionnaire for this exam at the time of filing. The supplemental questionnaire may be used throughout the exam process to assist in determining each applicant's qualifications and acceptability for the position. Failure to complete and submit the questionnaire may result in the application being removed from consideration.

APPLICATION EVALUATION – qualifying: All applications will be reviewed to determine whether or not the stated requirements are met. Those individuals meeting the stated requirements will be invited to continue to the next step in the screening and selection process.

TRAINING & EXPERIENCE EVALUATION – 100%: A Training and Experience Evaluation (T&E) is a structured evaluation of the job application materials submitted by a candidate, including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements. In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.

If there are three (3) or fewer qualified applicants, a T&E will not be conducted. Instead, a score of seventy percent (70%) will be assigned to each application, and each applicant will be placed on the eligible list.

Applicants successfully completing the exam process may be placed on an eligible list for a period of one (1) year.

BACKGROUND INVESTIGATION: A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information, and driving record may be required for this position.

For further information about this recruitment, please contact Maritza David at Maritza.David@ventura.org or by telephone at (805) 677-5162.

EQUAL EMPLOYMENT OPPORTUNITY: The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

YOUR BENEFITS AS A COUNTY OF VENTURA EMPLOYEE

Service Employees International Union (LOCAL 721)

(SEIU)

To learn more about Benefits, Retirement, and the Memorandum of Agreement (MOA), see links below.

• Benefits website (https://hr.ventura.org/benefits) or you may call (805) 654-2570.

• Retirement FAQ's (https://vcportal.ventura.org/CEO/benefits/docs/RETIREMENT%20-%20FAQs.pdf)

• Memorandum of Agreement

Union Codes: UPA, UPC, UPE, UPH, UPI, UPJ, UPT, UWS

01

The eligible list for this recruitment will be established by way of a Training & Experience (T&E) evaluation; therefore, it is imperative that you provide full, complete responses to the supplemental questions below and provide detail in the Work Experience section to support your answers. Failure to provide sufficient responses and/or missing, inconsistent information may be reflective of your final T&E score. Do you understand this statement?

• I have read and understand this statement.

  02

  This recruitment is for Ambulatory Care clinics located in East Ventura County only. Current East County clinics include Sierra Vista Family Medical Clinic (Simi Valley), Moorpark Family Medical Clinic (Moorpark), and Conejo Valley Medical Clinic (Thousand Oaks). Are you willing to work at these locations?

• Yes

• No

  03

  Some of the current vacancies are for intermittent positions. Are you willing to accept an intermittent appointment?

• Yes

• No

  04

  Do you possess a Medical Assistant Certificate from an accredited school in medical assisting (such as is offered by a private or non-profit vocational training program, adult education or community college program, etc.)?

• Yes

• No

  05

  Your Medical Assistant Certificate must be attached to your application to be considered for Medical Assistant II positions. Choose the statement below which best describes your situation related to your Medical Assistant Certificate.

• Not Applicable as I do not possess a Medical Assistant Certificate. Additionally, I understand obtaining a Medical Assistant Certificate from an accredited school in medical assisting within one (1) year of employment is required.

• A copy of my Medical Assistant Certificate is attached to my online application.

• I do not have and/or cannot submit a copy of my Medical Assistant Certificate. I understand this means I will not be considered for Medical Assistant II positions.

  06

  Which option below best describes your full-time experience providing clinical support in a medical office, clinic or hospital setting?

  Note: Full time is considered 40 hours per week; anything less than that must be prorated.

• No experience to less than 1 year

• 1 to less than 2 years

• 2 to less than 3 years

• 3 to less than 4 years

• 4 years or more

  07

  Describe in detail your clinical support experience in a medical office, clinic or hospital setting. In your response, be sure to include the following:

  A) Name of employer(s) where you gained the experience

  B) Job title(s) held

  C) Job duties performed

  Note: In order to receive credit for this experience, you must include each employer in the Work Experience section of your application, and all details for each employer must be included. If you do not have this type of experience, please write, "No experience."

  08

  Can you possess a valid Basic Life Support (BLS/CPR) certification by the time of hire and maintain it thereafter?

• Yes

• No

  09

  Describe your experience performing standard physical screenings. In your response, be sure to include the following:

  A) Name of employer(s) where you gained the experience

  B) Job title(s) held

  C) Duties performed and steps taken to complete a physical

  Note: In order to receive credit for this experience, you must include each employer in the Work Experience section of your application, and all details for each employer must be included. If you do not have this type of experience, please write, "No experience."

  Required Question

Agency

Ventura County

Address

800 S. Victoria Avenue LOC. #1970 Ventura, California, 93009

Phone

(805) 654-5129

Website

http://hr.ventura.org

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