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Do you have a passion for engineering and a talent for solving complex problems in production systems? Do you want to work on the Linux Operating System (OS) platforms that power Azure, LinkedIn, and on-premises/bare metal solutions? The Linux Platform Group (LPG) within Core OS is seeking a talented Senior Software Engineer who can handle live site operations and ensure the quality, smooth deployment, and operation of the OS underlying the Azure platform. The team is responsible for ensuring the reliability, security, and performance of the Operating System (OS) platform that supports core services such as Azure Boost, Nexus, AKS, and more. As a member of this team, you will have the opportunity to design and implement solutions that improve the Operating System (OS) platform and deliver value to our customers.

In Core OS, we are responsible for the Operating Systems that power Azure, Microsoft's Linux OS, the platforms for Windows Client and Xbox, and our Windows Server ecosystem – through all of these, we support every one of our cloud businesses and billions of customers around the world. In this era of ubiquitous computing, systems software excellence has never been more important for Microsoft. High quality, high-efficiency operating systems and platform components underpin everything we do as a company, from making our systems more reliable for our customers, to increasing our competitiveness by reducing COGS, to delivering new features and capabilities to delight customers – that’s all us!

To deliver on our vision, we are looking for a talented engineer with the passion to learn and dive deep into new technical areas. You will be able to identify key areas to focus engineering efforts to maximize return, solve the problems impacting our platform experience, and drive solutions to improve future platform operations.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Design and develop new automation solutions for incident analysis and hands-off mitigation.

• Rotation in a live site operations team with a 25% load of on-call duties (split between a primary and a backup role) supporting Redmond daytime hours, 8:00 AM - 9:00PM PST.

• Collect and analyze data on various metrics to identify key areas to invest in engineering opportunities.

• Investigate, diagnose, and mitigate key issues impacting the Operating System (OS) platform.

• Support other engineers and assist them in ramping up and resolving challenging issues.

• Shifting rotation will occasionally have weekend on-call requirements but will be offset with weekday time off.

• Develop and maintain technical documentation & enhance TSG (Technical support Guide)/Playbook

• Drive training and mentoring of other support engineer to enhance technical skills.

• Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)

Qualifications

Required Qualifications:

• Bachelor's Degree in Computer Science, or related technical discipline AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

• OR equivalent experience.

• 3+ years of experience supporting production systems in a live site model

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security sceenings:

• Microsoft Cloud Background Check:This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Knowledge in Linux internals and basic knowledge in Linux kernels.

• Proficiency in troubleshooting complex technical issues and providing solutions.

• Effective written and verbal communication skills.

• Experience working with distributed systems in a cloud environment.

• Passionate in support of customers with a commitment to delivering reliable service.

• Demonstrated ability to collaborate with external teams (open source, standards, and/or partners)

• Technical passion, terrific problem-solving skills, and the ability to work independently.

Software Engineering IC4 - The typical base pay range for this role across Canada is CAD $108,100 - CAD $199,700 per year.

Find additional pay information here:

https://careers.microsoft.com/v2/global/en/canada-pay-information.html (https://careers.microsoft.com/v2/global/en/canada-pay-information.htmlhttps://careers.microsoft.com/v2/global/en/canada-pay-information.html)

Microsoft will accept applications for the role until July 16, 2024.

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .