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RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.

At RLDatix we’re making healthcare safer, together. Our shared passion for meaningful work drives us, while a supportive, respectful culture makes it all possible. As a team, we collaborate globally to reach our ultimate goal—helping people.

We're searching for an Associate Cloud Implementation Analyst to join our team to help shape the future of healthcare innovation.

The Role:

Associate Cloud Implementation Analyst

What You Will Do:

The Associate Cloud Implementation Analyst will work under our subsidiary company, Galen Healthcare Solutions, LLC. Galen is an award-winning healthcare IT technical & professional services and solutions company providing highly-skilled, cross-platform expertise. We have partnered with specialty practices, hospitals, health information exchanges, health systems and integrated delivery networks to provide high-quality, expert level IT consulting services & solutions including strategy, data archiving, data migration, optimization, project management, and interoperability. Our Technical and Professional Services groups are ranked #1 in KLAS by our clients, including winning 2021’s Top Overall IT Services Firm award. But Galen is more than an IT company. We are a team of talented individuals who build meaningful relationships and produce exceptional results. That’s why Galen has been recognized by Modern Healthcare as one of the Best Places to Work for more than 10 years.

Responsibilities:

· Oversee migration of client’s on-premise data to the cloud

· Communicate with clients and coordinate activities with their engineers (or IT teams)

· Provide updates on project progress; address client or project manager inquiries

· Monitor system performance and troubleshoot issues

· Stay updated on emerging cloud technologies

· Ensure that the cloud environment is optimized for performance and cost

· Manage multiple projects, across a wide array of clients

· Establish strong relationships with co-workers and clients

· Provide exemplary customer service by understanding and resolving issues quickly

· Participate in information internal training as part of ongoing team improvement

· Work with internal stakeholders to improve current processes

Qualifications:

· 1-2 years of relevant experience preferred

· Excellent verbal and written communication skills

· Analytical and troubleshooting skills

· Desire to solve challenging technical problems

· Self-starter who wants to learn, grow, and excel in their role

· Basic knowledge of SQL query language

· Proficient in handling various data formats, with an emphasis on structured text files.

· Experience with cloud computing platforms like AWS, Azure or Google Cloud is a plus

· Basic scripting and coding skills (e.g. PowerShell, Python) is a plus.

· Understanding of basic networking fundamentals

· Familiarity and working knowledge of patient clinical EHRs, patient financial systems and non-patient systems such as HR/Payroll, Materials Management, General Ledger, Accounts Payable systems is a plus

· Bachelor’s in Computer Science, Information Systems, Informatics, or related field

**Galen has offices in Boston, MA, Chicago, IL, and Burlington, VT. The position could report to any of these offices.

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Key benefits include private health and group accident insurance, an Employee Assistance Program (EAP) for confidential support, and Loyalty Awards for long-service employees.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by law.

As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to accessibility@rldatix.com.