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TEKsystems Annuity Customer Care Representative in Urbandale, Iowa

Description:

Answer calls, emails, and chats from Agents and clients, responding to inquiries and requests accordingly.

Become an expert in our best-in-class technology platforms to provide an unprecedented technology experience to our customers, showcasing our capabilities.

Participate in design, testing, and evolution of our technology.

Process transactions in a timely manner, ensuring operational excellence.

Use sound judgement in decision-making, resulting in positive customer experience and mitigating risk to clients.

Exercise compliance-centric awareness to safely do right by our customers

Adhere to productivity and efficiency metrics and goals.

§ Medical,

dental & vision

§ Critical

Illness, Accident, and Hospital

§ 401(k)

Retirement Plan – Pre-tax and Roth post-tax contributions available

§ Life

Insurance (Voluntary Life & AD&D for the employee and dependents)

§ Short

and long-term disability

§ Health

Spending Account (HSA)

§ Transportation

benefits

§ Employee

Assistance Program

§ Time

Off/Leave (PTO, Vacation or Sick Leave)

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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