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This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12521246 Unit Administrator - Dining Services, University Housing

University Housing

Job Summary

Responsible for managing and maintaining all operations within a residential dining hall or catering. Supervisors will engage and implement University Housing\'s diversity, equity, and inclusion initiatives.

Duties & Responsibilities

• Operations:

  Supervise, review and manage inventory, storage and distribution at Illinois Street Residential Dining.

  Monitor compliance with all health department, HACCP, OSHA and University policies and procedures. Develops systems to oversee sanitation, health code compliance, maintenance and repairs.

  Remain apprised of new concepts, practices, theories, trends and issues in the food service industry and institutions of higher education.

  Assess anecdotal and performance data from various sources and establish continuous improvement in processes and programs.

  Manage and support all operating units in the procurement and distribution of products and services.

  Manage and coordinate all operations of the Illinois Street residential dining unit; retail and all you care to eat.

  Work with the Assistant Director of Dining for Facilities and Equipment to ensure that all equipment is operating correctly and suggests improvements or replacements.

  Other duties as assigned.

• Leadership and Supervision: Work with the Senior Assistant Director of Dining to establish and direct implementation of operational policies and procedures. Manage a large and complex staff with a wide range of knowledge, skills and abilities consisting of union staff represented by four labor unions and non-union staff. Understand, respect, and value the diversity of the workforce, customers and constituents of University Housing and Dining Services. Actively promote a positive work environment and department image. Establish rapport with clients and assist in the operation of Housing Food Stores. Supervise and guide service standards provided to students, guests, parents, faculty and staff. Establish expectations and model professional communications with students, parents, guests, staff, and campus partners. Manage emergency protocols related to building emergencies. Serve in a crisis management role as needed. Plan operational schedules for Illinois Residential Dining; direct and approve timekeeping and in excess needs based on operational demands.

• Financial Management:

  Assist in the building of operational budgets for Illinois Street Residential Dining.

  Work with the Senior Assistant Director of Dining to develop short-term and long-term financial reports for operational areas.

  Provide operational direction for staffing operations to ensure fiscal responsibility.

  Review and suggest best practices and improvements for daily operations.

  Review financial reports from Housing Business Services to ensure accurate cost accounting.

• Human Resources:

  Conducts performance evaluations for staff, coach and mentor for professional development to build and strengthen the quality of personnel working for University Housing Dining Services.

  Communicate and provide leadership and direction for personnel to ensure programmatic benchmarks, goals and objectives are clear and followed through on.

  Work with departments to provide feedback and guidance to ensure that best practices are established and in compliance with federal, state and University policies and procedures.

  Actively uses the PPP program to guide the performance of staff.

  Actively monitors unit logs and addresses personnel matters.

  Defends the actions taken by management for the unit in personnel hearings.

Physical Demands

Lifting/Carrying : Occasionally

Standing/Walking : Frequently

Bending/Stooping : Occasionally

Reaching/Stretching : Occasionally

Pushing/Pulling : Occasionally

Physical Endurance : Frequently

Manual Dexterity : Occasionally

Balance/Coordination : Occasionally

Climbing : Occasionally

Operating Machinery : Occasionally

Working Conditions

Extreme Cold : Occasionally

Extreme Heat : Occasionally

Humidity : Occasionally

Wet : Occasionally

Noise : Frequently

Hazards : Occasionally

Temperature Changes : Occasionally

Inclement Weather : Occasionally

Tight Spaces : Occasionally

Work Outdoors : Occasionally

Minimum Qualifications

1. High school diploma or equivalent.

2. Any one or combination totaling eight (8) years (96 months) from the categories below:

A. Coursework in business, dietetics, culinary arts, food science, nutrition, hospitality, hotel, catering, restaurant, or institutional management, or a closely related field as measured by the following conversion table or its proportional equivalent:

- 30 semester hours equals one (1) year (12 month