Job Information
Cambrex High Point Customer Account & Sales Lead in Waterford, Belgium
Company Information
You Matter to Cambrex.
Cambrex is a leading global contract development and manufacturing organization (CDMO) that provides drug substance, drug product, and analytical services across the entire drug lifecycle. With more than 40 years of experience and a growing team of over 2,000 professionals servicing global clients, Cambrex is a trusted partner in branded and generic markets for API and dosage form development and manufacturing.
Your Work Matters.
At Cambrex, we strive to build a culture where all colleagues have the opportunity to:
engage in work that matters to our customers and the patients they serve
learn new skills and enjoy new experiences in an engaging and safe environment
strengthen connections with coworkers and the community
We’re committed to attracting and nurturing a passionate team of valued professionals in our fast-paced and growing company. We offer a competitive benefits package that includes healthcare, life insurance, planning for retirement, and more!
Your Future Matters.
Known for our customer-focused scientific and manufacturing excellence, as well as our strong commitment to quality and safety, we offer a range of career and growth opportunities across our global network of locations. Together with our customers, we aim to improve the quality of life for patients around the world. Start a career where You Matter by applying today!
Job Overview
The Customer Account & Sales Lead is responsible to establish the company's commercial strategy to help it grow and develop its business (new customers, partnerships, products, services, projects, ...) and to increase its sales turnover.
Responsibilities
Business Development & Sales:
Engage with target new accounts and lead the opportunity management process through to signed contract.
Continuously maintain relationships with existing and prospective clients, dealing with any queries as they
Engage C-level and mid-management executives in large and SME companies, make a compelling case and manage the sales cycle activities.
Implement best practices on pipeline, sales forecasting and opportunity management.
Track and report progress using the CRM system and associated tools.
Implement and use tools for lead generation.
Record accurate and timely information about deal progress, timelines and contract close dates.
Research the target industries for prospects that meet the company’s ideal customer profile. Initiate contacts and secure face-to-face appointments.
Attend external events in Belgium and abroad (ability to travel around 20%)
Managing the sales process from start to finish, including initial consultation, quotation, PO, …
Preparing ad hoc reports on client accounts for
Liaise with Cambrex Sales team as appropriate.
Liaise with Q1 Operations and Quality teams to align execution of studies sold.
Liaise with Q1 Finance team to align invoicing of studies sold.
Facilities Management :
Be available in case of urgent interventions at the facility out of normal working hours (repairs, breakdowns, …)
Qualifications/Skills
General Office Administration :
Answering telephone calls and emails and dealing with problems in a timely manner
Maintain in a timely manner administrative records, including sales, invoicing, forecasting, equipment capacity, … reports
Customer Care :
Business development: attach great importance to customer satisfaction
Develop and implement effective plans to achieve the company's objectives
Continuous review/improvement of processes and systems
Organize visits of the facility
Backup role :
Act as backup of the General Manager
Education, Experience & Licensing Requirements
Minimum 5 years in senior business development /account management roles, with a proven track record on technical/pharmaceutical B2B sales experience.
Bring an existing network of contacts within the pharmaceutical industry.
You will be able to demonstrate success in opportunity development and closing deals, including prospecting, C-level presentation and consultative selling.
You need to be experienced in making a business case to senior decision-makers who are responsible for their company’s innovation, revenue and growth.
Good computer literacy skills are essential including, the use of Excel, Word, PowerPoint, and CRM
French and English fluency is mandatory.
Hours of Work
Monday – Friday (flexible hours allowed between 07:00-20:00)
There is some flexibility around these hours once all operations and opening hours are covered
Out of normal working hours are possible (weekend, evening, night, …)
Place of Work
Company’s offices at Villers-le-Bouillet, 119, rue de Waremme
Cambrex is committed to providing a safe and productive work environment. All offers of employment are contingent on the successful completion of a comprehensive pre-employment screen. The pre-employment screen may consist of several components including but not limited to a drug test, criminal record check, identity verification, reference checks, education and employment verification, and may vary based on federal, state, and local laws. Refusal to submit to testing will result in disqualification of further employment consideration.
All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Cambrex Corporation is an Equal Opportunity / Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), ancestry, national origin, place of birth, age, marital status, disability/handicap, genetic information, veteran status, or other characteristics protected by federal, state, and/or local law.
