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M. C. Dean Tech Specialist 1 - Tysons, VA in Tysons, Virginia

Tech Specialist 1 - Tysons, VA

ID 11926

Location Tysons, VA

Apply Now (https://phg.tbe.taleo.net/phg04/ats/careers/v2/applyRequisition?org=MCDEAN&cws=62&rid=11926)

Position Summary

The Tech Specialist will demonstrate the following capabilities:

  • This position will report out of Tyson's, VA but will also require working in the Chantilly, VA area

  • Analyze system performance and recommend improvements

  • Provide support to the system administration and engineering team

  • Using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems

  • Communicate with customers, manufacturers, vendors and system administrators

  • Train system users and other system support personnel

  • Analyze and modify preventive maintenance checklists for system changes

  • Troubleshoot system performance issues and implement corrective actions

  • Organize and prepare detailed documentation of system performance, including service request records and analysis

  • Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates

  • Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems

  • Provide on site system support post deployment

  • Read and interpret engineering drawings

  • Understand SOP and SOW documentation

  • Ensure test lab equipment is maintained

  • Interface with engineering team to ensure design efficiency

  • Interface with internal and external customers demonstrating excellent oral and written communication skills

  • Conduct research and development of entire systems and analyze all interoperability and constructability scenarios

  • Read blue prints, schematics and statements of work (SOW).

  • Coordinate with field personnel and/or engineering team to discuss any potential installation issues

  • Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site

  • Conduct research and development on new system manufacturers (i.e. access control, intrusion detection and closed circuit television systems).

  • Perform all duties with minimal direct supervision

Position / Candidate Requirements

  • TS/SCI clearance with polygraph is required.

  • High School Diploma/GED with 6+ years of experience with installation, troubleshooting and/or testing of electronic security systems

  • Or Associates with 4+ years of experience

  • System administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, and implementing new workstations and system extensions

  • Reliable attendance at customer site during work hours required by customer

  • Ability to work a flexible schedule that includes occasional nights and weekends

  • Ability to travel CONUS and OCONUS

Desired / Advantageous Qualifications

  • Vendor certifications for electronic systems

  • One (1) to three (3) years of RF experience

  • Working knowledge of RF test equipment such as antennas, signal generators, spectrum analyzers, network analyzers

Abilities

  • Exposure to computer screens for an extended period of time.

  • Sitting for extended periods of time.

  • Reach by extending hands or arms in any direction.

  • Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.

  • Listen to and understand information and ideas presented through spoken words and sentences.

  • Communicate information and ideas in speaking so others will understand.

  • Read and understand information and ideas presented in writing.

  • Apply general rules to specific problems to produce answers that make sense.

  • Identify and understand the speech of another person.

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Applicants for this position may be required to obtain or provide proof of flu shots or of other vaccinations depending on customer requirements and nature of the position or demonstrate a valid basis for exception.

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