Job Information
Idaho Division of Human Resources IIC Lewiston Rehabilitation Administrative Assistant 1 in Twin Falls, Idaho
IIC Lewiston Rehabilitation Administrative Assistant 1
Posting Begin Date: 2024/09/04
Posting End Date: 2024/09/15
Category: Rehab Services
Work Type: Full Time
Location: Twin Falls, ID, United States
Minimum Salary: 18.00
Maximum Salary: 18.00
Pay Rate Type: Hourly
Description
The mission of the Idaho Industrial Commission is to fairly administer the Idaho Workers' Compensation Law.
This position performs a wide variety of secretarial functions in the Rehabilitation Division Twin Falls Field Office. Employees in this classification are typically delegated the authority to coordinate non-routine secretarial and clerical activities.
Benefits:
Participation in one of the Nation's best state retirement systems: PERSI (https://www.persi.idaho.gov/members-1)
An opportunity for Student Loan Forgiveness (https://studentaid.gov/pslf/)
11 paid holidays a year
Paid parental leave
Excellent Medical, Dental, and Vision (https://ogi.idaho.gov/benefits-plans/) plans
Sick and vacation leave that accrue as soon as you start
Optional 401K, and optional 457
Basic life insurance for employee and family
Wellness programs
Training opportunities
Example of Duties:
Provide Rehabilitation Support to the Industrial Commission Rehabilitation Division's Field Consultants who are responsible for providing vocational rehabilitation services to injured workers
First point of contact with the parties involved in the workers' compensation system i.e. claimants, medical providers, sureties, employers, and attorneys
Create and maintain the rehabilitation case files
Research, analyze and compile accurate case information by independent contact with sureties, medical providers and claimants
Utilize specialized case management software to prepare correspondence, and edit case note entries for correct grammatical and professional communication of information
Work as a team to assure that timely and professional rehabilitation services are provided
Provide clerical support to a Compliance Investigator similar to Rehabilitation Division Field Consultants by completing file set-up, transcription, utilization of program software, preparing and sending correspondence, and tracking return responses
Minimum Qualifications:
Good knowledge of: office support functions including word processing, filing, composing a variety of business documents, reception, gathering and compiling data, and balancing and coordinating a workload for multiple projects
Experience using Microsoft Word (advanced/intermediate level)
Experience analyzing and summarizing information, composing and proofreading business correspondence
Experience performing reception duties, gathering and compiling data, and balancing coordinating a workload for multiple projects
Experience interpreting, applying, and explaining complex information
Experience explaining program service and independently handling complaints and upset customers
Keyboard at a rate of 50 words per minute
Supplemental Information:
Desired Qualifications:
Experience aiding a manager, supervisor, and/or field consultant by interpreting, applying and explaining complex information such as regulation, policies or services
Experience using transcription/equipment preferred but not required and answering a business telephone using knowledge of business telephone procedures and etiquette
Knowledgeable in medical terminology
Good time management/prioritization skills
The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.
The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email [email protected] .
Preference may be given to veterans who qualify under state and federal laws and regulations.
