Job Information
Cadence Bank ACH Operations Specialist III (ACHOP002613) in Tupelo, Mississippi
This is an ACH Operations Specialist III position with a company located in Tupelo, MS.
Summary: The ACH Specialist III possesses detailed knowledge of all aspects of Cadence Bank's ACH processing activities (systems, procedures, etc.). Provides assistance to customers, bank employees and the ACH Operations Manager.
Has prior ACH Operations experience, and is well versed in critical timeframes and processes relating to ACH item processing.
Is responsible for the processing and verification of PEP+ ACH processing windows.
Duties and Responsibilities: Assist internal employees and customers with ACH questions via email and phone. Process and verify PEP+ Windows. Setup of new Direct Send customers in PEP+ Maintain PEP+ Database. Work with an internal ETL group for customers who exceed daily processing limits. Assist with research for outstanding transactions on all ACH General Ledger accounts. Process transactional tickets needed. Assist in processing ACH request for returns. Supply reporting information on transactional activity. Perform other duties/special projects as assigned by the Manager. Remain up-to-date and comply with NACHA Rules and Regulations.
Job Specifications or Qualifications: Ability to build strong partnerships with teammates and other departments. Good computer skills, proficient in Excel and Google. Strong communication, collaboration, and organizational skills. Excellent work ethic with a strong ability to multitask. Proactive in problem solving and responding to internal and external requests. Knowledge of general ACH processing concepts. Knowledge of PEP+ software required. Minimum 5+ years prior banking experience required. Minimum 2+ years prior ACH Operations experience required. Ability to be able to adapt to change, work in a fast paced, detail-oriented environment. Knowledge of Cadence Bank systems, desired. Develop a continuous program of self-education and improvement. Abide by the policies and procedures approved by the Bank. Regular and reliable attendance. Works cooperatively with others.
EOE/M/F/V/D
