Job Information
Omni Hotels PT Host Greeter - Desert Farmer in Tucson, Arizona
Location
Omni Tucson National Resort & Spa
Inspired by the sweeping views of the Santa Catalinas and the rich history of golf, this artful blend of natural beauty and recreation is elevated to a new level of discovery. The Omni Tucson National Resort & Spa has it all - from its picturesque setting in the foothills of Tucson's Santa Catalina Mountains to the lush fairways of its 36-hole championship and desert-style golf courses.
The Omni Tucson National Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Tucson National Resort & Spa may be your perfect match.
Job Description
To ensure all members and guests are greeted and seated in a friendly and courteous manner using appropriate procedures, providing extraordinary customer service in accordance with Omni standards.
Responsibilities
Essential Job Functions:
Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.
Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
Greet guests and members entering the restaurant with a pleasant smile and superior customer service in accordance with our standards.
Seat guests and members by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest.
Introduce and assign server to guests.
Thank every guest upon departure and invite them to return.
Control heavy volume at Restaurant entrance.
Section off any reservations and server section.
Monitor dining rooms for seating availability, service, safety, cleanliness and wellbeing of restaurant guests.
Assist servers when needed.
Answer phone and record reservations. Handle all call-in orders.
Effectively communicate reservations to MOD and Chef.
Maintain knowledge of the resort property.
Inform the guests about daily and weekly specials.
Tend to and anticipate guests’ needs.
Restock silverware.
Responsible for familiarization of the menu.
Perform and complete shift checklist.
Attend department meetings and other required company training.
Perform any other duties as assigned by the restaurant manager.
Qualifications
Qualifications:
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management, and co-workers, both in person and by telephone.
Prior customer service experience preferred.
Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
Must have and maintain current Food Handlers and TIPS certifications. Must be able to multitask.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is theOFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email toapplicationassistance@omnihotels.com.
Job LocationsUS-AZ-Tucson
Posted Date1 week ago(2/1/2025 3:14 PM)
Requisition ID 2025-119171
of Openings 1
Category (Portal Searching) Food & Beverage
