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Jacobs Client Account Manager, Environmental Services- Remote in Troy, Michigan

When it comes to the environment, Jacobs is focused on cleaning up our communities today to improve our tomorrow. Reporting to the Federal Environmental Sales Director, we are seeking a Client Account Manager with the principal focus of participating in the refinement of our growth and sales strategy for our Army and Air Force clientele, primarily the U.S. Army Corps of Engineers (USACE) and the Air Force Civil Engineer Center (AFCEC). This sales-oriented position will serve our client’s requirements and missions, with an emphasis in environmental compliance, investigation, and remediation. Specific client assignments will depend on the candidate’s existing client base and relationships, areas of expertise, and/or location. Based on the location of the client’s AOR and customers, engagements in other environmental portfolios may provide an opportunity for some cross-over (EPA and other federal agencies). You will apply our technical experience in the full suite of environmental subject areas to develop strategies and work plans while championing safety, quality, communication, and the well-being of your team.

In this strategic role you will:

  • Represent Jacobs to the client with a positive, relationship-oriented, solutions-delivery approach by leveraging the depth and breadth of our environmental capabilities.

  • Advocate on the client's behalf by actively engaging Jacobs to address client needs and recommend strategic actions to optimize our investment and market growth.

  • Facilitate creation of strategic, valuable client relationships between Jacobs personnel and client personnel (management, technical, functional, delivery) to facilitate positive working atmospheres, and to broaden the firm’s understanding of underlying client objectives at the appropriate levels.

  • Develop trust and credibility with clients by engaging in business discussions to understand key drivers to best align our solutions with client’s needs.

  • Identify and prioritize business opportunities that lead to consistent growth.

  • Actively engage with capture teams to influence sales process discipline, win strategy, and value proposition for proposal development, interviews, and presentations.

  • Coordinate and facilitate Go/No Go decisions and help develop required sales costs aligned with opportunity potential and return on investment objectives.

  • Identify, coordinate, and lead capture teams and actively manage and shape proposal development for federal contracts.

  • Lead the development of opportunity fee proposals and coordinate with discipline leadership for input.

  • Participate in negotiations with clients.

  • Secure management commitment and influence/attract key staff for pursuits.

  • Represent Jacobs at conferences, symposiums, seminars, and workshops to actively engage with clients.

  • Develop a deeper understanding of the competition for our client markets.

  • Identify higher levels of client engagement for executive sponsors.

  • Develop and deliver on client-specific strategy, business plan, and KPIs.

  • Build strategic teams as needed to pursue environmental opportunities in line with our growth strategy

  • Bachelor’s degree in environmental engineering, civil engineering, geotechnical engineering, environmental science, geology, or other closely related technical degree

  • Experience working directly with the U.S. Army and/or the U.S. Air Force

Ideally, You’ll Also Have:

  • Project Management Professional (PMP) or other professional registration (i.e. PE, PG, etc.) and ability to maintain the registration.

  • Ability to effectively communicate verbally and in writing with contractors, team members, regulators, and clients.

  • Experience with the environmental projects CONUS or OCONUS.

  • Ability to foster relationships with large project teams, clients, client contractor staff, and third-party consultants or teaming partners.

  • Ability to develop trust and credibility with clients by engaging in business discussions to understand key drivers to best align our solutions with client’s needs.

  • Ability to coordinate with CAM’s and Sales Directors to facilitate Go/No Go decisions and help develop required sales costs aligned with opportunity potential and return on investment objectives.

  • A deep understanding of the competition for this client market.

  • 15+ years of relevant project delivery and program management experience, with an emphasis in environmental services

  • Existing relationships across the Army and Air Force client portfolios

  • Ability to form strategic teams as needed for environmental pursuits

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.

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