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TEKsystems Claims Customer Service Representative in Troy, Michigan

Job Description:

The client is looking to add to their Call Center Loss Drafts Team. This is a high level call center position that is mainly dealing with homeowner claims. Calls can be as quick as 1 minute all the way up to 45 minutes.

  • Will be handling about 40-50 inbound calls per day, sometimes more and sometimes less, depending on how long each call lasts.

  • Handle escalated calls as needed

  • Update case notes in the Claim system to ensure everything is documented and updated

Preferred Skills & Qualifications:

  • 1+ years of Call Center Experience (preferably in escalations, claims, or insurance)

  • High School Diploma

Hours

  • Training is 4 weeks. 8:30am to 5pm shift during training period

  • Shift after training: 10:30am to 7pm or 11:30am to 8pm

This is a full-time opportunity with a reputable company! If you or someone you know is interested in this position, please send a resume !

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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