Job Information
The Children's Home Society of New Jersey Program Assistant/Para-professional in Trenton, New Jersey
Work Experience Requirement: Two to three years proven experience working in a professional office environment. Education Requirements:Position requires a minimum high school diploma; prefer a two-year college degree or other additional training beyond high school.Responsibilities:• Assimilation of the regulations and procedures under which these programs operate• Assess program eligibility for NJCK program• Write and send preliminary and final agreements• Learn state software (CARES; EPPIC)• Enter child care agreements onto CARES• Update client addresses in CARES and WLS for accuracy purposes• Utilize WLS for client information, technical assistance entries and general case documentation• Accurately track and act on all paperwork due dates• Learn the process of re-determinations and issuance of termination notices as necessary• Monitor and track all parents who have had their child care subsidies suspended or terminated as a result of program violations• Manage child care problems and/or complaints about/from providers• Communicate effectively with parents regarding program regulations• Communicate effectively with providers regarding program regulations/payment issues• Conduct payment analyses to resolve payment discrepancies• Advise providers about payments made and create attendance logs as needed for payment• Calculate payments needed on attendance logs created for adjustment purposes. Enter adjustments in EPPIC (E-child care software)• Review periods of service with providers so paper attendance logs can be created for payment purposesSecondary Responsibility:• Receptionist duties as neededThe Children’s Home Society is an Equal Opportunity/Affirmative Action Employer M/F/D/V. We celebrate diversity and are committed to creating an inclusive environment for all employees.
