Job Information
Robert Half Logistics/Chargebacks Specialist in Torrance, California
Description We are in search of a Logistics/Chargebacks Specialist to join our team in the Manufacturing industry, based in Torrance, California. This role involves managing logistics, processing chargebacks, and ensuring smooth operations within our team.
Responsibilities:
• Manage logistics and distribution processes to maintain efficient operations.
• Handle chargebacks and resolve related issues promptly and effectively.
• Process and respond to customer inquiries and complaints in a timely manner.
• Utilize Microsoft Excel skills to maintain accurate records and perform data analysis as required.
• Monitor customer accounts and take appropriate actions based on account status.
• Investigate and resolve issues related to Amazon Vendor Central including shortage claims, price claims, inventory disposal, and returns.
• Maintain accurate records of customer credit applications and other financial transactions.
• Analyze and report on day-to-day Amazon order fulfillment and portal metrics.
• Collaborate with the accounts receivable team to ensure all financial transactions are processed accurately.
• Use your skills in Microsoft Excel, particularly with Pivot Tables and VLOOKUPs, to maintain and analyze data. Requirements • Possess a solid understanding of logistics and distribution operations.
• Demonstrable experience in handling chargebacks and related claims processing.
• Proficiency in using Microsoft Excel for data analysis and report generation.
• Ability to collaborate with different teams for smooth operations.
• Strong problem-solving skills to address logistics and chargeback issues promptly.
• Excellent communication skills for effective interaction with internal teams and external partners.
• Detail-oriented with the ability to manage multiple tasks simultaneously.
• Bachelor's degree in a related field or equivalent work experience in the manufacturing industry.
• Strong organizational skills for effective logistics management.
• Ability to work independently with minimal supervision.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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