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CBC/Radio-Canada Specialist, Learning Production (People and Culture) (Telework/Hybrid) in Toronto, Ontario

Position Title:

Specialist, Learning Production (People and Culture) (Telework/Hybrid)

Status of Employment:

Permanent

Position Language Requirement:

English, French

Language Skills:

English (Reading), English (Speaking), English (Writing), French (Reading), French (Speaking), French (Writing)

Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date:

2025-01-06 11:59 PM

This role is a hybrid work arrangement. Work schedule to be discussed with the hiring Manager according to the guidelines defined by the department.

Your role

Manage the creation and upkeep of various learning initiatives, including e-learning modules, video, audio and other technology-driven educational solutions for internal stakeholders. Offer timely and efficient technical support to the Learning and Development team, addressing issues related to eLearning courses, eLearning platforms, and other educational technologies.

This role can be based in Toronto, Ottawa or Montreal.

Key Responsibilities

Digital Course/Resources Development:

  • Use AI technologies to streamline the process of creating, designing, and delivering course material while adhering to departmental learning practices.

  • Use various tools to manipulate (edit, format, etc) digital course material including, text, images, audio, video, and animations used to enhance learning experiences.

  • Use various authoring tools to build and integrate interactive elements.

  • Ensure the end product is visually appealing, user-friendly, and accessible for diverse learners.

Learning Management System (LMS) Administration:

  • Upload, maintain, and manage e-learning courses and content within the organization’s LMS, Workday Learning.

  • Troubleshoot and resolve technical issues related to e-learning platforms.

Training and Support:

  • Provide technical support and guidance to the Learning & Development team.

  • Familiarize staff with new e-learning tools and systems.

  • Support development of in-house training materials as needed.

  • Assist with the integration of e-learning initiatives into broader employee development strategies.

Stay Current with Industry Trends:

  • Research and apply best practices in e-learning design, development, and technology.

  • Keep up with emerging trends in digital learning, gamification, mobile learning, and other innovative approaches.

  • Recommend and implement improvements based on new technology or learning methodologies.

Qualifications:

  • Diploma of studies relevant to the field minimum diploma of college studies, in computer science, multimedia integration or equivalent education.

  • Fluent in both English and French languages (spoken and written).

  • 3-5+ years of work experience in a relevant field, such as e-learning development, graphic and multimedia design & editing and creation of learning resources.

  • Proven Experiences AI projects and experiences.

  • Proven experience in managing multiple projects and work priorities simultaneously.

  • Proven experience in e-learning design, development, and delivery.

  • Proficiency with e-learning authoring tools.

  • Familiar with general learning concepts and methodologies.

  • Excellent communication skills, both written and verbal, with the ability to work effectively with various stakeholders.

  • Attention to detail, creativity, and a passion for enhancing learning through technology.

  • Ability to analyze and evaluate the effectiveness of digital learning material to make data-driven recommendations.

Preferred Skills (assets) :

  • Experience in:

  • LMS (Workday or other similar systems).

  • Google sites.

  • Articulate 360 and/or other authoring tools.

  • Adobe products (Acrobat, Photoshop, InDesign, Audition, Premiere Pro etc..).

  • Camtasia and/or other video editing software.

  • Familiarity with SCORM, xAPI, and other e-learning standards.

  • Experience with responsive learning.

  • Knowledge of accessibility standards (WCAG) and creating content for diverse learner populations.

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

As part of our recruitment process, candidates who advance to the next

step will be asked to complete a background check. This includes:

  • A mandatory Criminal record check.

  • Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section (http://cbc.radio-canada.ca/en/working-with-us/jobs/diversity-inclusion-cbc-rc) of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to recruitment@cbc.ca .

You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website (http://cbc.radio-canada.ca/en/vision/governance/corporate-policies/values-ethics/conduct) . All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest (http://cbc.radio-canada.ca/en/vision/governance/corporate-policies/human-resources/conflicts) . In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

Primary Location:

Broadcast Centre 205 Wellington St. W., Toronto, Ontario, M5V 3G7

Number of Openings:

1

Work Schedule:

Full time

At CBC/Radio-Canada (http://cbc.radio-canada.ca/en) , we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.

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