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Manulife Senior Manager (Audit) in Toronto, Ontario

Our team of actuarial professionals on the Actuarial Audit Team provides the necessary actuarial expertise and credibility for global actuarial internal audit engagements. The team is supplemented by audit professionals who support the actuaries with respect to audit methodology, project management and technical audit expertise.

Reporting to the Director, Audit and Advisory Services - Actuarial Audit, the Senior Manager, Audit and Advisory Services is accountable for planning and leading audit projects of all types (key risk audits, project risk reviews, defined procedures, SOX, and MAR audits, etc.) to deliver high quality, professional, cost-effective and valuable results. These services are within the overall actuarial risk framework and cover a wide range of topics, such as Product Development & Pricing, Valuation, Model Risk Management, Capital Management, Dividend Recommendation as well as Risk and Actuarial Oversight functions. The position provides opportunities to enhance actuarial skills and build teamwork, leadership, communication and project management competencies, and exposure across various actuarial areas globally. The directive of Audit and Advisory Services is to provide independent and objective assurance and consulting activities to contribute to and improve the operations of the Company. Audit Services assists the Company in achieving its Strategic Objectives through a well-adapted approach to evaluate the efficiency of the Company’s governance, risk management and internal control processes.

Position Responsibilities:

  • Lead audit and advisory projects in accordance with department standards, within resource budgets and target dates, reporting any scheduling or budget over-runs to Director or AVP, and embrace Agile methodology.

  • Perform fieldwork as needed to meet SLA to complete audit work.

  • Have adequate understanding of risks being handled by the unit being audited and develop audit scope and audit programs to evaluate the controls in place to mitigate these risks.

  • Review test procedures and results to ensure that test objectives and documentation standards are met.

  • Apply analytical skills and be open minded to explore different ways to audit, embrace and use data analytics to enhance audit coverage.

  • Lead various SOX processes, assist in SOX/MAR Planning, and provide oversight during walkthrough and testing phases.

  • Actively follow up on open issues with management, maintain open communication and owning the remediation testing of issues.

  • Strengthen relationships with management while mentoring junior team members.

  • Results-oriented, adept at managing competing priorities and projects while adapting to new processes and technologies to enhance efficiency.

Required Qualifications:

  • 6 to 8 years of risk management, operations or equivalent business or advisory/consulting experience.

  • University degree is required. A recognized accounting (CPA, CA) or auditing (CIA) designation is preferable, but not essential for candidates with good insurance industry experience.

  • Audit and project management experience is required.

  • Actuarial knowledge and related experience on actuarial processes such as reserves and capital valuation and reporting, product development and pricing, experience studies, are a plus.

  • Minimum 2 years of life insurance experience, strong understanding of life and health insurance operations and products is required.

  • Good understanding of life and health insurance operations, applicable regulations, and risks.

  • Knowledge of SOX/MAR, Corporate Pricing and Valuation Standards, and financial reporting under IFRS and local regulations.

Preferred Qualifications:

  • Knowledge of the data analysis tools is preferred.

  • Strong written and oral communication skills, ability to effectively communicate ideas and recommendations, and to listen and consider ideas of others.

  • Strong interpersonal skills including ability to work with and influence management at various levels of the organization.

  • Ability to work efficiently in diverse environments and cultures.

When you join our team:

  • We’ll empower you to learn and grow the career you want.

  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

  • As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

#LI-JH

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

Primary Location

Boston, Massachusetts

Working Arrangement

Hybrid

Salary range is expected to be between

$90,225.00 USD - $162,405.00 USD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

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Company: John Hancock Life Insurance Company (U.S.A.)

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