Job Information
TD Bank Senior Manager, Analytics & Insights, Financial Crimes – High Risk Customer Oversight in Toronto, Ontario
Work Location:
Toronto, Ontario, Canada
Hours:
37.5
Line of Business:
Analytics, Insights, & Artificial Intelligence
Pay Details:
$108,800 - $163,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Department / Position Overview:
The TD Global Financial Crimes Risk Management department is accountable for establishing TD's Global Anti-Money Laundering (AML), Anti-Terrorist Financing (ATF), Economic Sanctions and Anti-Bribery/Anti-Corruption (ABAC) (collectively, Financial Crimes Risk Management) program to ensure that all TD businesses adhere with AML/ATF/Sanctions/ABAC regulatory expectations in all jurisdictions where TD operates. This includes setting consistent standards across business segments that may be further tailored to specific business or jurisdictional requirements; conducting periodic enterprise-wide AML/ATF/Sanctions/ABAC risk assessments; maintaining the Global AML Policy (including Know Your Customer and Enhanced Due Diligence, record keeping & retention requirements); currency transaction and suspicious transaction monitoring and reporting; screening TD customers against regulatory watch lists; a hierarchy of designated AML officer functions; enterprise-wide and specialized AML training of employees; and independent AMLtesting.
Job Description / Accountabilities:
The general accountabilities of this role include, but are not limited, to the following:
As part of the High Risk Customer Oversight Function
Represent functional area as an analytics and insights professional and key resource.
Responsible for the customer risk rating (CRR) methodology for the Enterprise
Oversee the development and finalizing metrics to monitor TD's high risk customers.
Oversee the development, analysis and proper visualization or presentation to illustrate the high-risk customer program trends and identify areas of opportunities.
Responsible producing the reports on the outcomes of the monitoring over TD's high risk customers to the CAMLO, the AML Oversight Committee and other stakeholders as needed.
Execute on data requests accurately and within a timely manner.
Key resource in the development, establishment, and execution of the Enterprise High Risk Customer Oversight Program
Act as the oversight function on activities relating to TD's model risk management for ongoing monitoring and validation of customer risk rating models
Proactively support in the establishment of the requirements for monitoring compliance with Know Your Customer (KYC) regulatory requirements. Provides oversight on adherence to requirements.
Work in partnership with various functional areas to provide day-to-day support and delivery of analytics.
Act as a bridge to translate business requirements to analytics and reporting needs for a given domain while leveraging tools/ techniques/ methods that can be easily interpreted by the target audience.
Participate as part of the end to end assessment of the high-risk customer program. Provides recommendations for enhancement and implements actions as needed.
Contributes to the strategy and long-term planning activities for Financial Crimes Risk Management.
Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management / enterprise areas.
Facilitate key strategic discussions and provide thought leadership to executive audience (output may include strategic roadmap and/or deliverables/ frameworks/ short to long term goals etc.)
Set operational team direction and collaborate with others to execute on common goals.
Focus on longer-range planning for functional area
Fosters a continuous improvement mindset and proposes enhancements to the program informed by industry trends and best practices.
Anticipates emerging obstacles and proactively removes barriers to successful achievement of the program
Other Qualifications/Skills/Experience:
7+ years relevant experience
Experience with Data Risk Management, Data Quality, Data Risk Identification and controls, Data Governance, Data lineage (data mapping, data tracing end to end), Data Transformation, Metadata, etc.
Knowledge in Anti Money Laundering – know your customer regulations, customer risk attributes, customer due diligence and enhanced due diligence.
Strong risk acumen – challenges the status quo; has a sense of where things could go wrong and proactively manages to avoid / minimize the risks
Ability to read SQL/Python or other programming languages
Data Visualization/Dashboard Development Skills (Tableau/PowerBI)
Cloud experience (Databricks/Azure)
Ability in leveraging risk expertise to align teams to a central vision, while also listening and engaging others to provide input in the shaping of that vision
Strong communication (written and verbal) and ability to write Board level communications and reports
Ability to work in ambiguity and decomplexify issues; Strong work ethic and ability to execute with speed
Ability to effectively work in teams across the bank with multiple stakeholders and to influence and align others
Collaborator who engages colleagues, business partners and external stakeholders.
Ability to negotiate and partner to balance stakeholder input but remains objective to reach the right outcome - ability to stay resilient under pressure
Strong organizational skills with the ability to work in a fast-paced environment and manage multiple deadlines and priorities
Knowledge of the AML regulatory environment in Canada is a requirement
Specific Educational Requirements:
Undergraduate degree
Professional designation (CAMS, CFE etc.) would be an asset
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more (http://www.td.com/ca/en/about-td/who-we-are/benefits-of-working-at-td)
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
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