Easter Seals Jobs

Note:

Top Three Skills: Time Management, Project Management, and Medical Education Skills (also preferable to have a French speaking employee)

Position Overview

• The Medical Affairs Operations Lead will partner with the National and Regional Medical Education Managers (NMEM/RMEMs) and the Medical Education Digital Content Lead to develop and coordinate key multi-channel tactical education solutions that ensure the achievement of the Therapeutic Area’s strategical educational vision, in alignment with the Medical Affairs leaders and with a focus on program process strategy.

• The Medical Affairs Operations Lead will build and sustain organizational education capabilities to ensure activities are aligned with laws, regulations, policy, and Corporate Compliance objectives. The Medical Affairs Operations Lead will follow project management principles to maintain key milestones on achievement of operational excellence of medical education goals and objectives (Key Performance Indicators). The Medical Affairs Operations Lead will collaborate with internal and external partners, manage the contractual arrangements, compliance approvals, and budget reviews for medical education events, as well as manage the end-to-end PO process with vendors, including preparation of budget recommendations. This position is designed to create greater project management oversight for each medical education program and identify commonalities or areas of opportunity to capitalize on process efficiencies

Responsibilities:

Project Leadership

• Lead the developmental process of the Medical Education plan, ongoing execution, and budgeting of initiatives, including speaker tours, advisory boards, symposia, conferences, and other tactics as required by the Medical Integration Team (MITs)

• Align with the NMEM and/or RMEM on the objectives and resources required to develop and implement the national and regional medical education plans

• Oversight of end-to-end Other Learning Activity (OLA) development process

• Faculty and Steering Committee management

• Submit and manage all related OLA documents into the internal approval systems (iMR, iCEM)

• Complete and submit compliance review forms in adherence with national and international guidelines.

• Organize and lead Train-the-Trainer events, when applicable

• Partner closely with the Health Care Engagement team

• Develop Field Communication plans (Pre-event plan, Event registration updates and Post event summaries) in coordination with NMEM and/or RMEM

• Manage accredited programs submitted via Educational Grant portal, including liaising Grants Coordinator and CPD liaison

• Operational Leadership

• Administration of POA process-updates to event lead (NMEM, RMEM or Med Dir)

• Establish and present Project Briefs to agencies

• Review agency project and budget proposals

• Request and lead departmental POs and Vendor SOWs

• Support budget owner with reconciliation review of events

• Lead preferred vendors (new/renewal), approval, MSA/HCC process and oversight

• Manage contracts for steering committee and speakers

Customer Advocate

• Understand the needs of the medical education functional area and underlying business processes, needs, and opportunities via collaboration with NMEM/RMEM

• Enlist other SMEs from the organization and/or Therapy Area(s), as needed

Experience:

• A minimum of a university degree is required, preferably in medical or related health sciences subject area; a science degree is preferred

• A minimum of 5 years' experience in the pharmaceutical industry, or medical education field or educational field

• Strong communication and collaboration skills with ability to showcase leadership of cross-functional project team members

• Understanding of agile ways of working and project management principles

• Demonstrated experience on organizational change and adoption

• In-depth knowledge of IMC Code of Ethical Practices and other Healthcare Compliance and Pharmacovigilance policies, standards, and procedures is required

• Strong written, verbal and presentation skills

• Proficiency in metrics and reporting, creating dashboards and scorecards, and communicating complex information at the right tone and breadth

• Experience in continuous improvement and or quality improvement processes

• Demonstrated abilities in the following areas: managing complexity, innovative thinking, verbal and written communications and effective time and budget management

• Evaluate metrics and results to optimize efficiencies and share best in class practices

• Ability to work in a fast-paced, dynamic, and collaborative environment

• Strong analytical and time management skills prioritization and organization of workflow activities to meet tight deadlines

• Superior level of attention to detail

• Ability to work in a team environment is critical

• Excellent problem-solving abilities

• Experience with interacting with individuals at different levels of the organization

• Ability to make decisions specific to business requirements

Skillsets:

• Proficiency in SFMC, Microsoft products, Adobe products, and strong ability to learn other technology quickly

• Confirmed examples of leadership, high learning agility, critical thinking and intellectual curiosity in the development of marketing and/or educational projects is preferred

• Experience with medical education program development and application of adult learning theory is an asset

• Completion of a course in Continuing Medical Education or CPD (i.e., CCPE) is an asset

• Knowledge of the medical education area is an asset

• English and French bilingualism is an asset

Education:

• A minimum of a university degree is required, preferably in medical or related health sciences subject area; a science degree is preferred

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.