Easter Seals Jobs

Job Summary

This role offers a unique opportunity to support Manulife's digital product strategy and enablement for Group Benefits, furthering our healthcare and digital transformation ambitions. As the Manager, Member Strategy and Enablement, you will assess and prioritize digital health initiatives, support platform enablement, and play a key role in strategic planning. Your contributions will directly impact our ability to offer innovative digital solutions and improve member experiences. In return, you will benefit from professional growth opportunities, a supportive work environment, and the chance to shape the future of digital health at Manulife.

Position Responsibilities

• Own market intelligence and competitive analysis for the digital product landscape.

• Generate clear and actionable strategic insights on industry, competitor, and macroeconomic trends, highlighting key areas of focus.

• Drive external client-facing engagement and training strategies on digital product solutions for both existing and new business.

• Execute the sales/distribution training roadmap, ensuring alignment of key messages with internal stakeholders to support strong uptake of the platform and new features.

• Create mechanisms for feedback to continuously refine training and engagement approaches with distribution as well as feed into the digital product roadmap.

• Support strategic planning and provide business updates required for the member experience and growth team.

• Prepare and facilitate key internal and external governance meetings.

Required Qualifications

• 7 years of combined experience across management consulting, MedTech, HealthTech, Payer, or Provider organizations.

• MBA or other business-oriented education.

• Proven experience leading complex projects and/or programs end-to-end.

• Previous experience leading market research or competitive intelligence, preferably in the insurance, health, or tech industries.

• Ability to generate high-quality presentations and artefacts for diverse internal and external audiences, including senior executives.

• Exceptional communication and presentation skills, including the ability to translate complex technical issues into fundamental concepts for senior and diverse audiences.

• Advanced problem-solving and analytical thinking ability, including performing data analyses and generating second-order insights.

• Strong relationship-building skills to foster effective working relationships with segment and business unit leaders and external stakeholders.

• Willingness to travel as required.

Preferred Qualifications

• Strong relationship-building skills.

• Ability to operate in a dynamic environment, manage multiple projects and deadlines end-to-end, and adapt to changing priorities.

• High level of self-motivation and a keen sense of 'owning' and delivering on project deliverables.

When you join our team

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our team, you'll have the opportunity to contribute to innovative digital health solutions and make a meaningful impact on our members' experiences.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

Primary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$84,375.00 CAD - $151,875.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.