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CIBC Manager, Open Banking in Toronto, Ontario

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

What You’ll Be Doing

As an integral part of our Open Banking Innovation team, the Manager, Open Banking will report to the Director, Open Banking Strategy. You will play a critical role in shaping the engagement and communication for employees and clients around open banking and driving alignment with key stakeholders.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-2 days per week on-site, while other days will be remote

How You’ll Succeed

  • Communications Plan Development - Develop and execute a comprehensive communications plan to support Open Banking Initiatives. Lead the creation and execution of communication strategy tailored to support the rollout of Open Banking Initiatives, ensure alignment with organizational goals

  • Cross-functional Collaboration - Collaborate with cross-functional teams to gather insights and ensure messaging is cohesive for internal and external stakeholders that support strategic objectives

  • Stakeholder Alignment - Facilitate consistent communication with government agencies, industry bodies, financial institutions, and other key stakeholders to ensure message consistency and reinforce the impact and benefits of Open Banking

  • Change Management - Lead communication efforts during key transitions, ensuring stakeholders are informed, engaged, and prepared for changes related to Open Banking processes, operations and policies, thus fostering smooth adoption

  • Impact & Performance Monitoring - Monitor and analyze the impact of communication efforts, providing regular reports to leadership

  • Collaboration - Maintains ongoing productive relationships with Stakeholders, Senior Management across CBIC Digital & Open Banking Business Partners such as Legal, Compliance, Project Management Office, Technology, Channels, Client Experience, Business Controls, and GORM

Who You Are

  • You can demonstrate 2 to 3 years of work experience in delivery environment. Its an asset if you have work experience in the financial industry or open banking

  • You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

  • You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.

  • Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.

  • You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity and enjoy being a mentor.

  • You have a strong working knowledge of product policies and procedures in a complex segmented environment. You have a strong working knowledge of Microsoft Office software, including PowerPoint, Work, Excel, Outlook, Project and Visio.

  • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

  • We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 18th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Application Programming Interface (API), Change Communications, Detail-Oriented, Process Improvements, Relationship Management, Stakeholder Collaboration

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.

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