Job Information
CIBC Manager, Open Banking in Toronto, Ontario
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)
What You’ll Be Doing
As an integral part of our Open Banking Innovation team, the Manager, Open Banking will report to the Director, Open Banking Strategy. You will be responsible for the management of all aspects associated with the production, operations and business support of applications which support Open Banking Business.
At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-2 days per week on-site, while other days will be remote
How You’ll Succeed
Oversee Operations - Manage the day-to-day operations of Open Banking applications, ensuring they run smoothly and efficiently. Evaluate feasibility of short/long term options for solutions for our clients. You will also champion specific solution maintenance or enhancements that are driven for competitive reasons or are regulatory in nature.
Process Improvement - Work closely with key business and technology partners identify and implement process improvements to enhance operational efficiency and effectiveness. Ensure adherence to all regulatory and information security standards and policies are maintained in all aspects of the application management.
Reporting & Performance Monitoring - Provide regular reporting to Functional Manager/Project Manager/Business Consultant. Represent Personal Banking Products during testing by validating the Test Strategies, Test Requirements and Test scripts. Participate in Variance Management ensuring testing variances are resolved effectively and in a timely manner.
Communication - Clearly communicate service issues and their business impacts to all affected parties, ensuring transparency and understanding. Collaborate with cross-functional teams to ensure alignment and effective execution of initiatives. Additionally, Regularly update stakeholders on project status, issues, and resolutions.
Collaboration - You will maintain ongoing productive relationships with Stakeholders, Senior Management across CBIC Digital & Open Banking Business Partners such as Legal, Compliance, Project Management Office, Technology, Channels, Client Experience, Business Controls, and GORM.
Who You Are
You can demonstrate 2 to 3 years of work experience in delivery environment. Its an asset if you have work experience in the financial industry or open banking.
You have a strong working knowledge of product policies and procedures in a complex segmented environment. You have a strong working knowledge of Microsoft Office software, including PowerPoint, Work, Excel, Outlook, Project and Visio.
You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity and enjoy being a mentor.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 18th Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Analytical Thinking, Application Programming Interface (API), Change Communications, Detail-Oriented, Process Improvements, Stakeholder Collaboration
At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.
Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.
Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.
