Easter Seals Jobs

Work Location:

Toronto, Ontario, Canada

Hours:

0

Line of Business:

Technology Solutions

Pay Details:

$65,600 - $98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

DaaS (Data as a Service) Corporate – Risk Product Group

We are looking for an IT support analyst to join the Operations & Support pod who will thrive in this fast-paced environment, who finds satisfaction not only in delivering effective quality support/solutions but also enjoys working with a friendly and diverse team of professionals.

Job Description:

• This resource is required to support application daily and monthly operational activities; Daily loads/ extracts and communicate with all technology and business stake holders providing status updates.

• Support analysis, design and testing on CRDM projects and enhancements; including but not limited to Basel Projects, Internal Risk Reporting initiatives and enhancements.

• Work with business stakeholders and other SMEs to assess current capabilities, understand high-level business requirements and apply technical background/understanding in the development of System Requirements Specification (SRS) documents

• Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing; participate in the testing of developed systems/solutions

• Adhere to existing processes/standards including the system development life cycle (SDLC) and project management methodology (PMLC), business technology architecture, risk and production capacity guidelines and escalate issues as required

• Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team

• Establish effective relationships across multiple business and technology partners, program and project managers

• Work on SLA refresh across all upstream/downstream systems/business partners

• Support ITS Driven Initiatives – remediation of hardware and software patches, upgrades, system migration

Job Requirements

• Knowledge of business analysis principles

• Experience with SDLC methodology - analysis, design, test execution

• Experience with SQL server management tools and writing queries would be an asset

• Experience with MS Office, mainly Excel

• Experience using JIRA (Change Management Tracking tool) would be an asset

• Performs work on all aspects of the business analyst process from end to end (e.g., user requirements, functional specs, test strategy, test plans, scripts, implementation strategy, user training, etc.)

• Familiarity with Information security Principles and Practices at TD, including Change Order process (COs), creation and managing service now tickets related to user /NPID access management would be an asset.

• Strong written and communication skills.

Hours:

M-F, 8:30am – 5:00pm

Hybrid – 2 days a week in office

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more (http://www.td.com/ca/en/about-td/who-we-are/benefits-of-working-at-td)

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.