Job Information
WTW Executive Assistant in Toronto, Ontario
Description
We are seeking a highly organized and proactive Executive Assistant to provide comprehensive support to a global team. Acting as the Single Point of Contact (SPOC), the role involves managing calendars, coordinating travel, handling expenses, processing invoices, and facilitating seamless communication across various stakeholders. The ideal candidate will have strong interpersonal skills, excellent written and verbal communication, and proficiency in MS Office. With 7-12 years of relevant experience, they will be adept at prioritizing tasks, maintaining confidentiality, and ensuring efficient team operations across multiple geographies.
The Role
Team Support: Provide comprehensive support to entire team/multiple managers, acting as the Single Point of Contact (SPOC) for the team and assisting in all business aspects. Work closely with stakeholders from US/UK, and other geographies, ensuring all the work is handled efficiently.
Communication: Proficient in written and spoken English, with the ability to draft emails/ responses independently.
Calendar Management: Manage calendars effectively. Scheduling meetings and coordinating calls across various time zones as per stakeholder requirements.
Expense Management: Manage expenses using Oracle Expense Management System, including collecting, submitting, and monitoring regular expenses.
Travel Management: Arrange travel for team members, coordinating with Amex for ticketing, visas, hotel bookings, and car rentals ensuring all travel details are updated in stakeholders’ calendars.
Invoice Management: Raise and monitor invoices through the Ariba system, ensuring timely payment by coordinating with the Finance department.
Information Management: Manage internal and external communications, including memos, presentations, emails, and reports.
Decision- Making Support: Determines appropriate course of action, referral, or response. Work closely with the team/ line manager to keep them well informed of upcoming commitments and responsibilities, following up appropriately.
Prioritization & Coordination: Prioritize conflicting needs, handle matters expeditiously and proactively, and ensure tasks delegated by stakeholders are completed within agreed deadlines. Coordinate with Cross-Functional teams to ensure all deliverables are met.
Interpersonal Skills: Maintain strong working relationships with all team members, demonstrating the ability to collaborate effectively and maintain a positive team dynamic.
Technical Skills: Demonstrate proficiency in MS office (Word, Excel, PowerPoint), and the ability to extract and analyze reports from systems.
Confidentiality: Handle sensitive issues and confidential information with the utmost discretion.
A motivated self-starter with strong interpersonal skills.
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
Qualifications
The Requirements
Strong organization skills
Expertise in Email, Calendar, Travel and Expense Management
Experience in Event Planning & Management
Excellent verbal & written communication skills
Tech savvy with proficiency in MS Office
Effective stakeholder management
Graduate of any discipline
Minimum of 7-12 years of relevant Executive Assistant experience
Proven experience handling geographically diverse stakeholders
Equal Opportunity Employer
WTW
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