Job Information
Scotiabank Director, Lending Solutions - Tangerine in Toronto, Ontario
Director, Lending Solutions - Tangerine
Requisition ID : 214293
Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.
As Canada’s leading digital bank, Tangerine technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration.
Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape!
What you will be doing:
This role leads the Secured and Unsecured (ex-Cards) Lending product management teams, inclusive of the Secured front line sales and underwriting teams. The role reports to the VP, Lending Solutions. It is responsible for growing the lending business as a key driver of deepening our relationships with Tangerine clients while balancing financial performance, client experience and operational capabilities. This individual will be responsible for developing the strategy and operationalization of Tangerine’s mortgage growth as well as unsecured line of credit, RSP and personal loans. The mandate has P&L ownership, product and pricing strategy. The individual is accountable for financial/non-financial risks, ensuring the adherence to our internal controls and governance of key processes and risks.
Is this role right for you? In this role, you will:
Define the growth and retention strategies for the secured and unsecured (ex-cards) lending businesses, aligned with the Bank’s vision and strategy.
Establish a product management framework encompassing product strategy, financial and product performance measurement, process and technology oversight and client experience.
Determine and manage the key performance and risk indicators, including establishing departmental goals, projects and operational initiatives aligned with key business objectives.
Define a capability roadmap for sales and servicing activities and partnering with technology, operations and vendors to achieve it.
Own overall P&L and drive analysis and action to meet financial targets and optimize product performance.
Collaborate with key internal stakeholders across the Bank to deliver effective acquisition, engagement and risk management plans that will profitably grow the lending business.
Collaborate with Credit Risk to deliver on business objectives and manage risk within appetite.
Influence the end to end client value chain and cross-functional initiatives to continually improve usability and client satisfaction.
Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team.
Responsible for understanding and complying with the Regulatory Compliance Framework including OSFI B-20, FCAC Guidelines, the Anti-Money Laundering/Anti-Terrorist Financing and Sanctions Policy and all AML related policies, procedures and controls within the department.
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
Education/Experience
University degree in business administration, commerce or strategy
5-10 years of leadership experience, preferably including leading customer-facing and servicing teams
10+ years of financial services experience, preferably including mortgage experience across functions and channels (direct and broker)
Strong knowledge of mortgage processes, regulatory environment and competitive landscape
Prior experience developing business strategies and roadmaps
Knowledge/Skills
P&L management
Strong analytical skills
Ability to work across cross functional teams and collaborate effectively in a dynamic environment
What's in it for you?
You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!
You will have access to thousands of online and in person courses so you can shape your career growth with the support from diverse industry leaders.
You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.
You belong here, we are equal and un-complicated. Bring your true self to work, dress codes don’t apply here.
You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.
Location(s): Canada : Ontario : Toronto
At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.
