Job Information
Scotiabank Director, Canadian Banking Stability in Toronto, Ontario
Director, Canadian Banking Stability
Requisition ID: 202679
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The Team
The Director of Canadian Banking Systems Reliability interfaces with Senior Management across various CIO – Director of Stability teams supporting the Canadian Bank along with the various supporting teams and business partners to continuously improve the stability, reliability and efficiency of our Canadian Banking ecosystems through Site Reliability Engineering (SRE) based principles and practices. These will include continuous people, process and technology (automating all the things) enhancements in support of our rapidly changing technology product portfolio.
The Role:
You will work cross-functionally amongst a variety of teams and be a contributor in all significant engineering services or solutions to ensure stability and resiliency is delivered by the Canadian Banking team and stakeholders. You will also have an understanding ‘what could go wrong’, help to solve complex problems and have a flare for communicating and participating in discussions with technical and business partners.
Is this role right for you? In this role you will:
Lead in the collaboration with Software Development, Quality, Product and Data Engineering teams to Champion SRE/ DevOps culture and practices
Lead and champion strategic initiatives to address the big boulders in achieving best in class stable, reliable, secure and performing systems
Lead in the continuous improvement and execution of quality and timely major incident root cause analysis and blameless post-mortem activities to ensure we take action to avoid similar problems in the future
Lead and drive prioritization of reliability features and contribute to the design, development and delivery of effective tooling, alerts, and automated responses to identify and address reliability risks
Working closely with architecture boards, champion the definition and implementation of resilience policies for new and existing solutions
Lead initiatives to continuously refine our build, plan and deploy practices for improved stability, reliability, efficiency, repeatability and security.
Lead team in the creation of plans, collaborate with other SROs and DevOps team members - coordinating activity with development and business leads to increase service levels, lower costs, and support delivery velocity objectives
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
Strong leadership and communication skills - both written and verbal
Growth mindset – seeks opportunities for self-improvement and embraces feedback
Resiliency – navigate high pressure situations with resilience and maintains a positive outlook
10+ years of experience in IT with at least 3 years in architecture
ITIL V3 Foundation Cert. in ITSM with Professional experience with ITSM tools (ServiceNow, a plus)
Strong understanding of SRE, service management principles, Service Level Objectives and measuring resiliency
Degree in Computer Science, Engineering, or equivalent
Excellent communication (both verbal and written). The ability to communicate confidently and clearly on conference calls, in meetings, via email, etc. at all levels of the organization is essential
2-3 years professional programming experience in one or more of the following: C, C++, Java
Advanced experience with GCP/Azure/AWS.
Deep understanding of containerization using Docker or similar
What's in it for you?
Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!
Work arrangements: Hybrid
#LI-Hybrid
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, pleaseclick here (https://www.scotiabank.com/careers/en/careers/technical-support-for-applicants.html) . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
