Job Information
Scotiabank CRM Solutions Expert with pricing tools and client analytics in Toronto, Ontario
CRM Solutions Expert with pricing tools and client analytics
Requisition ID: 207980
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Key Accountabilities
Technology Product Owner manages the Client Profitability and operations Pipeline for GBM business lines globally. The team designs and implement the most appropriate workflows & processes to facilitate efficient Sales operations, ensure adequate governance controls, and provide optimal integration solutions to meet immediate project requirements while supporting the long-term direction of the enterprise.
This is done by supporting the following overall objectives:
Develop and promote strategies, roadmaps, architectural guidelines, standards and best practices for the evolving enterprise information management practice.
Data governance, standards, criteria, and practices
Work with business users to obtain data requirements and analyze source systems data.
Analysis of source systems data (structured and un-structured) and business requirements
Ensure compliance to Enterprise Data Office guidelines, best practices, Enterprise Security guidelines, policies.
Work closely with the technical and application architects, and developers to implement the solution architecture.
Communicate with business stakeholders to maintain regulatory policies and sales operations.
Document business flows, design efficient processes, change management, on-going operations.
Maintain technical & business metadata.
Functional Competencies:
Experience with CRM systems and client analytics or pricing tools.
Strong knowledge of financial products & Client P&L reporting
Experience with BI tools (e.g., Tableau, Power BI) and data modeling.
Ability to translate business needs into technical solutions. Strong Analytical skills.
Experience creating architecture and strategy artifacts.
Experience of XML, JSON, CSV files ingestion + Streaming Data
Strong Domain Knowledge in financial Services and enterprise functions
Strong project management and team leadership skills
Experience working in Agile environment.
Knowledge of Data Governance process for metadata and lineage management
Educational Requirements:
- Bachelor’s Degree, or diploma in computer engineering or information science
What's in it for you?
Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences everyone brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Remote-friendly work environment will provide you with the flexibility to perform at your best.
Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, pleaseclick here (https://www.scotiabank.com/careers/en/careers/technical-support-for-applicants.html) . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
