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Scotiabank Business System Analyst - Marketing Orchestration in Toronto, Ontario

Business System Analyst - Marketing Orchestration

Requisition ID: 206628

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Commerce Engineering team is looking for a Business System Analyst to define processes for onboarding and maintaining marketing technology capabilities. In this role, you will collaborate closely with Product, Marketing, and Engineering teams to gather requirements and establish business processes for onboarding and operationalizing marketing capabilities. Your responsibilities will include creating requirement documents and complete platform governance activities as needed.

Is this role right for you? In this role you will:

  • Facilitate requirements gathering and design sessions with multiple stakeholders to extract requirements and turning them into use cases, business rules, user stories, sequence diagrams and process flows.

  • Conduct ongoing governance to ensure the accuracy of platform playbooks, PII, and other relevant information.

  • Determine operational objectives by studying business functions; gathering information; evaluating output requirements.

  • Recommend platform and operational improvements by analyzing current practices and collaborating with vendors.

  • Comfortable working in a self-guided manner with the ability to prioritize tasks and manage your own time efficiently, without direct input or oversight.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

  • 2+ years of experience as a Business System Analyst, experience in large enterprise organizations, FI preferred.

  • 1-2+ years of experience with planning/analysis of business requirements for system changes and enhancement

  • 2 Experience working cross-functionally with a variety of end-users.

  • Nice to have experience with Adobe’s MarTech solutions (Adobe Experience Platform (AEP), Adobe Journey Optimizer (AJO), Adobe Offer Decisioning, Adobe RT-CDP, AEM, etc)

What's in it for you?

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.

  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, pleaseclick here (https://www.scotiabank.com/careers/en/careers/technical-support-for-applicants.html) . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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