Job Information
Lumen Solution Architect in Topeka, Kansas
About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
Lumen plays a crucial role in building the backbone network that empowers and accelerates our customers' technology journey and the AI economy. Companies in cloud infrastructure, virtualization, PaaS, SaaS, and hardware sectors are rapidly transforming.
Solution Architects assist customers in designing and implementing large scale backbone and edge networks. In this customer-centric role, you will partner with Sales & Customer Success Executives, driving innovative discussions to foster Cloud Infrastructure and SaaS customer growth.
You will design solutions requiring a keen technical and sales aptitude to grasp business needs, devise a sales strategy, and present innovative solutions that enable and accelerate customers’ business objectives today and prepare them for the future.
Location
The professional in this position must reside in the continental USA and may work from home when not in team or client meetings.
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The Main Responsibilities
Customer Solution Development: Analyze and identify our customer's business and technology objectives, conduct full technical discovery, and architect client solutions to meet the gathered requirements. Influence customer strategy through technical thought leadership to enable and accelerate customer objectives.
Thought Leadership: Unique ability to create customer compelling events with knowledge and expertise in cloud virtualization, SaaS, and hardware industries. Internal feedback loop to product management, sales and customer success leadership teams regarding customer experience, product features/functionality, service implementation/management and evolving technology.
Internal and External Training: Advises customers, sales, and customer success on technical aspects of proposed solutions in a way they can understand.
Customer Advocate: Design, architect, and demonstrate visionary solutions in a way that closely reflects our customers’ technology roadmap. Strong focus on building and growing personal brands to establish trusted advisor status with internal and external customers. Forecast potential headwinds/roadblocks and address those challenges before they become deal inhibitors.
Lifecycle / Ecosystem Partnership: Support local sales teams in pursuit of key business opportunities, engage customers to address aspects of the data lifecycle.
Enterprise Architecture and Design with ability to act autonomously across multiple technology areas. (Global network infrastructure, edge cloud capabilities, connected security, communication, and collaboration services).
What We Look For in a Candidate
Strong understanding in AI, Cloud and Infrastructure architectural requirements, Network Functions Virtualization and Security Solutions.
Minimum five plus years of experience with technology focused on pre-sales, engineering, consulting, or similar backgrounds.
Technical pre-sales and/or consulting experience with a progressive record of increasing levels of solution complexity and responsibility.
Communication: Ability to independently orchestrate & lead discussions with clients across various levels including C-level, VPs, and Directors within IT.
Ability to understand the economic implications of technical solutions.
Can lead discussions with internal stakeholders to construct Total Cost of Ownership & evaluate Return on Investments for large Hyperscale customers when identifying & crafting customer solutions.
Approach: Highly initiative-taking, consultative, creative, assertive and positive with a relentless can-do attitude even in the most difficult circumstances.
Problem Solving: Expert critical thinking skills and ability to methodically understand and resolve complex issues across multiple products to integrate into a seamless customer solution. Must demonstrate the ability to focus ambiguous customer needs into specific, deliverable requirements. Must demonstrate creative solution development.
Work Style: Ability to work independently, part of a team or pull together and lead a team to build complex customer solutions. Must be able to build strong team relationships and easily transfer technical information.
Excellent presentation skills as well as the ability to build and present high-quality solutions to both technical and executive audiences that articulate the business value of the technical solution.
Education: B.S or equivalent work experience in the private sector or military.
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$115,763.00 - $154,350.00 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$121,559.00 - $162,068.00 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$127,344.00 - $169,785.00 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (https://www.lumenbenefits.com/httpdocs2/index.html)
Bonus Structure
Requisition #: 336538
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Application Deadline
02/11/2025
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