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Chief Code Compliance Inspector

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Chief Code Compliance Inspector

Salary

$69,295.20 - $81,529.76 Annually

Location

Toledo, OH

Job Type

Full-Time

Job Number

2023-00384

Department

Building and Code Compliance

Division

Code Compliance

Opening Date

07/03/2024

Closing Date

7/24/2024 11:59 PM Eastern

• Description

• Benefits

• Questions

Description

POSITION SUMMARY:

The Chief Code Compliance Inspector of the unit supports Code Enforcement’s strategic and operational objectives and is integral in driving the achievement of the team’s approach to program management and changing the culture of the Division from an enforcement team to be a compliance team. Under general direction, the Chief Code Compliance Inspector will advance, implement, and will have dedicated control or oversight on unit operations and programs, as well as quality improvement systems by providing technical assistance and leadership to ensure the team opportunities and excellence are achieved.

The Chief Code Compliance Inspector serves as a direct support to the Commissioner of the Division, and has oversight on the supervisory and inspector support team within the unit. This individual is responsible for the successful operation of compliance programs. The Chief Code Compliance Inspector will collaborate with others at all levels within the organization and with external stakeholders in consideration to achieving the goals of the unit and Administration, and other activities which affect the team, the Administration and the citizens to which we serve.

ESSENTIAL JOB FUNCTIONS:

• Supervises and directs the daily activities of the supervisors, specialists, and inspectors in the operations of the Division of Code Compliance; prepares and coordinates work schedules on a daily, monthly and annual basis.

• Creates, prepares, and reviews divisional policies and procedures and recommends changes as needed; enforces divisional rules and regulations; enforces safety regulations; investigates complaints and other problems relating to employees; initiates and implements disciplinary actions when needed; handles potential grievance issues and attempts to resolve them or recommends disposition of the same; participates in the interview process for potential employees and makes recommendations regarding appointments.

• Will be able to conceptualize, design, implement and lead special detail projects and programs related to the enforcement of the Toledo Municipal Code, Ohio Revised Code and/or other appropriate governing association.

• Following the execution of special projects and programs, the ability to pragmatically process, compose formal analysis and review methodology of the administration of the projects and programs is crucial.

• In consultation with the Director of the Department and the Commissioner of the Division, the ability to create, write and direct policy for the general operations of the unit is essential.

• Evaluate the unit’s internal controls, processes, policies and mechanisms to ensure adequacy, effectiveness, and compliance with the strategic priorities of the Administration, industry standards and governing body guidelines.

• Identify areas of vulnerability or risk within the operations, and develop plans of action to reach solutions for those weaknesses. Provide guidance to the unit on how to implement the plan of action, and how to avoid like situations in the future.

• Responsible for daily, weekly, and monthly tracking of Key Performance Indicator’s (KPI’s) in order to advance the strategic priorities and goals of the Administration.

• Work with Human Resources and our Employee Relations Specialist (and other personnel as appropriate) to develop effective performance management training programs, as well as continuing education for staff members.

Abatement Services, Contractors & Special Projects:

• Assign out work orders to inspectors and supervisors as appropriate, and follow-up with the quality control of the completed work with the Supervisory unit.

• Direct oversight of special project inboxes within CityWorks.

• Establish a working relationship with other city departments in an effort to address blight in the City of Toledo.

Technology Support for Unit:

• Troubleshoot user specific issues related to the functionality of CityWorks: PLL/Tolemi/other available technology and have oversight of the continued use of our case management software program.

• Review case specific information within the software program and ensure all data entry is clean from users. Provide continued training for users who are not meeting the standard of operation within the software program. Modify and eliminate duplicate data, accidental user errors, and task workflow for the field personnel.

• Considerable knowledge in a data analysis approach to identify specific case data for the unit (lead, abatement services, violation notices, etc.)

• Demonstrated ability to run analysis on data necessary to complete tasks.

Operations & Special Project Management:

• Oversee team within the unit, address priority items as needed. A demonstrated ability to resolve escalated referrals with recommendations for resolutions from the team.

• Skilled with leading a team with a dedicated focus on operations and special projects; assist with the concept and design of the project, enact processes to realize the method of the project, and complete the project within mandates/deadlines.

• Support unit team members with their critical roles within these operations and/or special projects, including continuous feedback and analysis of work performance, and providing guidance and expectations with deliverables. The Chief Code Compliance Inspector will review and approve work as appropriate from the support staff members.

• Provide quality feedback to internal support staff on new ideas and creative approaches to unit operations, including administrative duties, field operations, and community messaging.

• The Chief Code Compliance Inspector will have direct supervisory oversight of the internal administrative and technical support team; including clerical team members, inspectors, specialists, supervisors, technical and analyst team members. The oversight will include assigning work out related to the operations and/or special projects of the Division. Oversight can also include special requests related to the projects for the technical and intern support team.

  REQUIRED EDUCATION, EXPERIENCE, AND CERTIFICATIONS:

• Graduation from an accredited college or university with an Associate’s Degree in Political Science, Public Administration, Communication, Social Work, Psychology, Counseling, Public Health, Economics, or closely related. If a candidate does not possess an Associate’s degree in any of the above-referenced areas, consideration will be given to individuals who possess an additional three (3) years of directly related experience.

• Three (3) years of experience managing and maintaining a program within a government administration, agency or other associated forumOR Three (3) years of experience managing and maintaining a program within an organization to include program and methodology analysis, data governance and/or management, and analytics regulatory compliance and/or management, of which two (2) years must have been at a supervisory level. Demonstrated ability to execute special projects within a team environment with documented outcomes.

• Working knowledge of operational logistics and managing a team whose assignments are primarily field-based is required.

• Must possess a valid driver’s license during employment.

• Must obtain certification as a Property Maintenance & Housing Inspector and/or Zoning Inspector through the American Association of Code Enforcement (AACE) within the first year of appointment.

PREFERRED EDUCATION, EXPERIENCE, AND CERTIFICATIONS:

• None

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of:

• Operational logistics and managing a team whose assignments are primarily field based.

• Operations, services, and activities of a municipal code compliance program.

• Pertinent codes, ordinances, laws, and regulations pertaining to zoning, nuisance abatement, property maintenance, building, health and safety, and related areas.

• Procedures involved in the enforcement of codes and regulations including methods and techniques of conducting and documenting field investigations.

• Effective public relations practices.

• Methods and techniques of business correspondence and technical report preparation.

• The County Auditors property information.

Skill in:

• Leading critical projects and programs, managing deliverables, aligning the operations of the unit with the strategic goals of the Administration.

• Troubleshooting operating system errors as they arise

• Reading and deciphering the Toledo Municipal Code

• Drafting legislation for review and submission

• Writing and speaking that is easily understood by others.

• Advanced skill in excel and/or access.

Ability to:

• Demonstrated ability to execute special projects within a team environment with documented outcomes.

• React and overcome immediate problems with a positive solution

• Establish and maintain effective working relationships with subordinates, peers, superiors and clients.

PHYSICAL DEMANDS:

The physical demands described within this job description must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

In this position, the employee will frequently stand, walk, and sit. The position will require the employee to drive a company owned vehicle. The employee will rarely lift, carry, push, pull, drag and/or move up to 25 pounds. Occasional stooping, kneeling, twisting, and crouching may occur with this position. Speaking and listening are constant essential functions of this position.

WORK ENVIRONMENT:

The work environment described within this job description will be encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is frequently indoors and outdoors. This employee will frequently have to travel to multiple worksites. At times, this position will frequently require extended work hours. The noise level in the work environment is usually low; however, occasional moderate background noise can occur.

Class Code: Chief Code Compliance Inspector (3813)

The City of Toledo provides excellent health and retirement benefits for its employees.

Health Insurance

The City of Toledo is a self-funded medical plan provider that offers a broad network of health services options for its employees. The City also offers a multi-tiered prescription drug plan and dental and vision care services.

Employees are required to pay a monthly premium depending on the employee’s selection of single, single plus one, or family coverage. Coverage is also afforded for qualifying domestic partners, depending on the employee’s bargaining unit. Monthly co-premiums are determined by collective bargaining agreement or Municipal Code.

Group Life Insurance

City employees are covered by a group life insurance plan depending on collective bargaining agreement or Municipal Code.

Ohio Public Employees Retirement Plan

The City is a member of the Ohio Public Employees Retirement Plan (OPERS). All employees who are paid in whole or in part by the state of Ohio, a county, municipality, or any other political subdivision of state or local government in Ohio must become members of OPERS unless they are covered by another state retirement system in Ohio.

OPERS is a pension plan providing fixed retirement benefits every month based on a formula that rewards years of service. The City contributes 14.00% of the employee’s annual base salary and employees contribute 10.00% of their annual base salary.

For more information about OPERS, click on this link: https://www.opers.org/

Deferred Compensation & 401(K)

The City of Toledo offers a voluntary governmental 457(b) deferred compensation plan, which is a retirement savings plan that allows eligible employees to supplement any existing retirement/pension benefits by saving and investing pre-tax dollars through salary deferral.

Contributions and any earnings are tax-deferred (both federal and state income taxes) until money is withdrawn. Withdrawals are taxed at ordinary income levels.

For more information about the Ohio Deferred Compensation click on this link: https://www.ohio457.org/iApp/tcm/ohio457/index.jsp

401(k)

The City of Toledo offers a voluntary pre-tax savings contributions retirement plan. The plan is commonly referred to as a 401(k).

Under the 401(k) plan, an employee’s retirement savings contributions are deducted from the employee’s paycheck before taxation. The City does not make contributions on the employee’s behalf. (Contributions are tax-deferred until withdrawn during retirement). Annual contributions to the 401(k) plan are limited to a maximum pre-tax annual contribution, as established by Internal Revenue Service regulations.

Roth 401(k)

The City of Toledo also offers a voluntary post-tax savings contributions retirement plan. This plan is commonly referred to as a Roth 401(k) Plan.

Under a Roth 401(k) Plan, an employee’s retirement savings contributions are deducted from the employee’s paycheck on a post-tax basis. Annual contributions to the Roth 401(k) plan are limited to a maximum post-tax annual contribution, as established by the Internal Revenue Service.

01

Are you currently employed by the City of Toledo?

• Yes

• No

  02

  If you are currently employed by the City of Toledo, please list your Division.

  03

  Do you possess a valid driver's license?

• Yes

• No

  04

  What is your highest level of education?

• High School Diploma or G.E.D.

• Some College

• Associate's Degree

• Bachelor's Degree

• Master's Degree

• Doctorate Degree

• None of the above

  05

  If you have an Associate's Degree or higher, please list the major and any concentrations of your Degree?

  06

  How many years of experience do you have in experience managing and maintaining a program within a Government administration, agency or other associated forum?

• Six (6) or more years of experience

• Five (5) years but less than Six (6) years of experience

• Four (4) years but less than Five (5) years of experience

• Three (3) years but less than Four (4) years of experience

• Two (2) years but less than Three (3) years of experience

• One (1) year but less than Two (2) years of experience

• Less than (1) year of experience

  07

  Describe your experience in managing and maintaining a program within a Government administration, agency or other associated forum.

  08

  How many years of experience do you have in managing and maintaining a program within an organization to include program and methodology analysis, data governance and/or management, and analytics regulatory compliance and/or management?

• Six (6) or more years of experience

• Five (5) years but less than Six (6) years of experience

• Four (4) years but less than Five (5) years of experience

• Three (3) years but less than Four (4) years of experience

• Two (2) years but less than Three (3) years of experience

• One (1) year but less than Two (2) years of experience

• Less than One (1) year of experience

• No experience

  09

  Describe your experience in managing and maintaining a program within an organization to include program and methodology analysis, data governance and/or management, and analytics regulatory compliance and/or management.

  10

  How many years experience do you have in a SUPERVISORY capacity in managing and maintaining a program within an organization to include program and methodology analysis, data governance and/or management, and analytics regulatory compliance and/or management?

• Four (4) or more years of experience

• Three (3) years but less than Four (4) years of experience

• Two (2) years but less than Three (3) years of experience

• One (1) year but less than Two (2) years of experience

• Less than One (1) year experience

• No experience

  Required Question

Agency

City of Toledo

Address

One Government Center Ste 1920

Toledo, Ohio, 43604

Phone

419-245-1500

Website

http://toledo.oh.gov/services/human-resources/

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