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Amazon Sr. Program Manager, Ent-Media, Entertainment Media in Tokyo, Japan

Description

Entertainment Media (CD, DVD/BD, TVゲーム, PCソフトウェア)では、メーカー様との協業やAmazonの先進的なテクノロジーの活用を通じて、地球上で最も素晴らしい顧客体験を提供し、メーカー様とのビジネスを成功させることを目指しています。

このポジションでは、国内外問わず様々なチームと協業して複数のイニシアティブを推進し、お客様の購買体験の向上と業務効率化を通じてビジネスの拡大をリードします。主に、リテールビジネスの根幹となる品揃え・価格・利便性の課題解決、お客様並びにメーカー様の課題を解決する新規案件の立案と実行、更なる事業成長を支えるビジネスプロセス改善を担当します。

これらを実現するための複雑性の高いプロジェクトマネジメントの経験、課題解決のための論理的思考、一時的な改善に囚われない視野、国内外での密接な連携を実現するコミュニケーション力、プロジェクトを主体的に推進する情熱を持つ人を求めています。

Entertainment Media (CD, DVD/BD, Video Games, PC Software) aims to provide the most amazing customer experience on earth and succeed in business with selling partners through collaboration and the use of Amazon's advanced technology.

In this position, you will collaborate with various teams both domestically and internationally to promote multiple initiatives and lead business expansion through improving customer purchasing experiences and improving operational efficiency. Mainly, you will be responsible for solving product selection, price, and convenience issues that are the foundation of retail business, planning and execution of new projects that solve pains for customers and manufacturers, and improving business process efficiency to support further business growth.

We are looking for people with highly complex project management experience to achieve these missions, logical thinking for problem solving, a vision that is not bound by temporary improvements, communication skills that realize close cooperation domestically and internationally, and a passion to proactively promote projects.

Key job responsibilities

  • Ent-Mediaのビジネスを支える品揃え・価格戦略と、お客様やメーカー様の課題解決を行うイニシアティブを担当します。

  • 様々なレベルのオプションを適切に活用し、ビジネス拡大の基盤となるチームの業務効率化を推進します。

  • 膨大な社内データに加えて、お客様・メーカー様・チームメンバーからの定性データを自ら収集・分析して課題を特定し、必要なアクションを立案・実行します。

  • 国内外のチームと協業し、新しい機能やテクノロジーの導入、お客様・メーカー様の課題を解決する新規イニシアティブの立案をリードします。


  • Responsible for selection, pricing and convenience programs that drive Ent-Media's business and initiatives to resolve pains for customers and manufacturers.

  • Promote team efficiency improvement, which is the foundation for business expansion, by appropriately utilizing options at various levels.

  • Collect and analyze both quantitative data from our data warehouse and qualitative data from customers, manufacturers, and team members ourselves to identify issues and devise and execute actions.

  • Collaborate with domestic and international teams to lead the introduction of new functions and technologies, and the plan of new initiatives to solve customer and manufacturer issues.

About the team

Entertainment Mediaでは、新商品に対するお客様の需要が高く、また注目度の高い大型タイトルによるダイナミズムが魅力のビジネスです。Amazonの中で長い歴史を持つビジネスを通じて構築したメーカー様との信頼関係やグローバルで開発された先進的なテクノロジーを活用して、お客様の期待に応えていくことにやりがいのあるチームです。

In Entertainment Media, the business is attractive in terms of where customer demand for new products is quite high, and the high-profile titles are dynamic. It is rewarding us that responds to high customer expectation by utilizing strong relationships with selling partners built through our history where Ent-Media is one of the most historical businesses in Amazon and advanced technology developed at global scale.

Basic Qualifications

  • 5+ years of program or project management experience

  • Experience using data and metrics to determine and drive improvements

  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

  • 2+ years of driving process improvements experience

  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

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