Easter Seals Jobs

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

Responsibilities

The focus of the Specialist Manager’s role is to lead the Microsoft Support Solutions Specialist Sales team to sell Support Solutions aligned with customer workloads resulting in accelerated commercial cloud growth and digital transformation with priority Enterprise customers.

Key Responsibilities:

• Sales Planning & Execution – Contributes to strategic planning with One Microsoft peers & aligns team plans accordingly. Coaches sellers on how to drive deployment & create business value for customers, driving sellers to develop transformational Consulting propositions & helping close deals.

• Scaling & Collaboration – Steers Support Specialists to collaborate with One Microsoft peers, especially on attach motions which are critical to Support Sales & Solution Area sales pursuits, coaching them to engage effectively across organizational boundaries to help realize customer outcomes.

• Support Sales Go To Market Expertise – Coaches Specialists on business & industry insights, driving them to leverage Support Sales and Solution Area assets & motions to drive transformational customer conversations, partnering with BG Leads to execute.

• Sales Excellence – Oversees the end-to-end business for assigned territory, ensuring sellers meet sales targets & operational standards. Ensures sellers execute effectively per Microsoft selling processes & methods.

• People & Culture Leadership – Delivers success by empowering sellers, driving accountability & executing per Microsoft expectations for Management Excellence, Leadership Principles, Values & Culture.

Qualifications

Key Capabilities: Individuals in the Specialist Manager role should be able to demonstrate the following capabilities:

• Sales Planning & Execution - Ability to: Define & execute plans to meet strategic & financial targets; Skilled in leveraging sales methods such as Business Value Assessments & 3-Horizon modelling, coaching sellers how to leverage such methods to differentiate business value with customers

• Scaling & Collaboration - Ability to: Influence across organizational boundaries & drive collaboration; Skilled in account planning, sales attach motions, stakeholder management, relationship building & compete strategies, coaching sellers in such skills to enable customer outcomes & drive customer satisfaction

• Go To Market (GTM) Expertise - Ability to: Coach sellers to lead compelling digital transformational conversations with customers; Skilled in leveraging GTM assets, motions & knowledge, across Support Sales and other Solution Areas, & guiding sellers to leverage in conjunction with business, industry & competitive insights

• Sales Excellence - Ability to: Drive seller accountability to successfully meet sales targets & expected operational standards; Skilled in driving seller discipline in qualification, pipeline hygiene & close planning, coaching appropriately on execution of required sales processes, methods & tools

• People & Culture Leadership - Ability to: Develop diverse, inclusive teams, role modeling excellence in driving clarity, generating energy & delivering success through empowering others; Skilled in: hiring, coaching, team & talent building & change management

• Language - Japanese (Fluent) / English (Fluent/Business)

Required/Minimum Qualifications

• 7+ years of technology-related sales or account management experience

• OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 6+ years of technology-related sales or account management experience.

Additional or Preferred Qualifications

• 9+ years of technology-related sales or account management experience

• OR Bachelor's Degree in Information Technology, or related field AND 8+ years of technology-related sales or account management experience

• OR Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience.

• 6+ years of solution or services sales experience.

• 3+ years of people management experience.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .