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Amazon Senior Business Operations Manager, GSO - APJ Sales Operations in Tokyo, Japan

Description

アマゾンウェブサービス(AWS)はクラウドサービスを通じてクライアントのビジネスの成功に貢献しています。AWSは190か国の数十万にわたるクライアントともにそのビジネスを急成長させていますが、そのさらなる成長の加速をリードできるビジネス&ストラテジープランニングおよびエグゼキューションのエキスパートを募集しています。このポジションは、カントリーマネージャー含むリーダーシップチームと協働してAWS Japan全体のチェンジマネジメントの推進を担います。具体的には、全社ビジネスマネジメントシステムの立案・推進、Go-To-Market戦略の検討プロジェクトの推進、リーダーシップチームに対するストラテジックゴール達成に必要なインサイトの提供を担います。また、グローバルチームに対するビジネス進捗の報告や、カントリーマネージャーのサポートも担います。加えて、ストラテジーの実行に向けた組織横断的な変革もリードしていただきます。このために、日本・世界各国の、ダイレクトセールス部門、パートナーセールス部門、ファイナンス部門、マーケティング部門、ソリューションアーキテクト部門、カスタマーサポート部門などと連携していただきます。

Amazon Web Services ("AWS") enables customers of all sizes to run their applications on Amazon's industry-leading cloud computing infrastructure. AWS is growing very rapidly with hundreds of thousands of companies in over 190 countries on the platform. This growth is driving a rapid expansion of its world-wide sales organization and a need for this experienced business strategy planning and operations leader. This hands-on role leads change management of AWS Japan with close alignment with AWSJ leadership team including JP country manager. The role develops Japan-wide business management system, drives project management of Go-To-Market planning & implementation, and supports leadership team by providing analytical insight. Also, they will support country manager through the business progress report to global leadership team. They will drive improvements to cross-organizational processes and systems related to sales, partnering with other AWS team leaders in finance, marketing, solution architect, and customer support.

Key job responsibilities

このポジションの役割・責任は以下です。

• 中長期的なアスピレーショナルゴールを達成するため、カントリーマネージャー/リーダーシップチームと協働し、AWS Japan全体のビジネスマネジメントシステムの開発・管理・運営をリード

• マーケットの機会や生成AI等の戦略的サービス展開計画をもとにしたJapan GTM戦略の検討&実行プロジェクトを推進

• 定量的なデータ分析に基づく、AWS Japan各組織の戦略的ゴール設定支援やモニタリング、グローバルチームへのレポーティングを通じたカントリーマネージャーのサポート

• セールスフォースドットコム(SFDC)、BIツール、エクセルなどを用いた、セールスの状況の分析

• ビジネスオペレーションチームの組織デザインに対する提言

Responsibilities include:

• Plan, develop and implement JP business management system with close alignment with JP country manager, and AWSJ leadership teams to achieve AWSJ long-term aspirational goal

• Lead to build JP Go-To-Market Strategy with in-depth analysis to identify market opportunities and service penetration

• Develop, manage and provide sales revenue and customer adoption reporting capabilities/systems to field personnel, sales management, and AWS leadership that support a global, multi-channel sales organization with actionable analytics

• Design and develop insightful dashboards, reports and metrics by using SFDC, BI (Business Intelligence) and Excel

• Effectively manage the growth of the business operations team as it scales rapidly to meet the growing needs of the business.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

GSO2024

Basic Qualifications

  • 10+ years of Microsoft Excel experience

  • Bachelor's degree or equivalent

  • Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.

  • Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Preferred Qualifications

  • Experience using Salesforce (or other CRM tool) or BI tools

  • Experience presenting to senior leadership

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