Job Information
Hyatt Front Service - Guest Service Officer / Team Leader, Park Hyatt Tokyo / パーク ハイアット 東京 ベルアテンダント / チームリーダー **Japanese Speaker Only in TOKYO, Japan
Description:
Employee Value Propositions
At Hyatt, we believe in the power of belonging – of making people feel at home no matter where they are in the world. We believe that there’s a home for every stage of your career. We nurture curiosity and roles at Hyatt will help you learn new skills that support your personal and professional development. Care defines us at Hyatt.It's our superpower. We create a culture of warmth, empathy and respect. We build connections, celebrate success and create inclusive environments, together.
To demonstrate the Hyatt’s purpose – We care for people, so they can be their best in daily operation, we believe that our mission “ We deliver distinctive experience for our guests” will be achieved.
Opened in 1994, Park Hyatt Tokyo is located on the 39th through 52nd floors of Shinjuku Park Tower, offering spectacular views of Tokyo from every room. The hotel's luxurious space, filled with urban yet gentle interiors and art, offers a private stay surrounded by peace and tranquility. The hotel's meticulous personalized service has earned it a reputation among executives from Japan and abroad.
In order to evolve into an even better hotel while preserving its history and traditions, the entire hotel will cease operations in May 2024 and undergo renovation of its facilities and amenities.
Your personality and experience will color your special moments. Join us in welcoming the opening of the second chapter of Park Hyatt Tokyo with our wonderful colleagues.
■You will be responsible to provide an excellent and consistent level of service to your customers.
Contributes to the smooth and efficient running of the Front Service within the Rooms Division
※Employment start date is scheduled for August 2025 or later.
Qualifications:
Ideally with a relevant degree or diploma in Hospitality or Tourism management.
Minimum 2 years work experience in hotel operations.
Good customer service, communications and interpersonal skills are a must.
Working knowledge of English and Japanese .
Japanese working visa holders (foreign nationals) .
Primary Location: JP-Kanto-Tokyo
Organization: Park Hyatt Tokyo
Job Level: Full-time
Job: Guest Services
Req ID: TOK001469
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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