Easter Seals Jobs

Customer Support Representive

Requisition ID: 40303

Job Location(s):

Tokyo, JP

Job Description

デンマークのDanfoss A/ Sの100％子会社であるDanfoss Power Solutions（Japan）Ltd.は、明確な成長方針を持ち、プロフェッショナルかつグローバル企業レベルのソリューションで社会に貢献します。

日本の油圧事業でシェアを伸ばしてゆくため、カスタマーサポート担当者を募集しております。担当者は顧客代理店への窓口としてのカスタマーサポート機能を発揮していただく必要があります。また、チームプレーヤーとして透明性を維持し、協調性と自主性をもってあたっていただく必要があります。

また、長期的にカスタマーサポートチームのチームリーダーになっていただける人材を募集します。

Job Responsibilities

Reporting to

Sales manager

Key Responsibilities

• 直接取引顧客、代理店への販売窓口機能（建機、農機業界中心）

• 注文書の受注処理、受注請書のチェック配信

• 各種マスター、ひな形等の登録業務。

• 請求書発送と回収管理業務。

• 顧客納期管理と納期遅れへの対応。

• 顧客問い合わせ対応、営業担当者への取次業務。

• 電話対応、来客対応など。

Background & Skills

• 製造業での営業事務経験3年以上

• 4大卒以上

• 日本語:ビジネスレベル、英語:ビジネスレベル

• MS Office　エクセルはピポッドが容易に使用できるレベル

• 将来、チームリーダーやマネジメントへチャレンジする意思がある。

• SAPベースの営業管理ERPの使用経験があると望ましい。

• 油圧製品の知識があると望ましい。

Employee Benefits

Work Location

東京本社（品川駅港南口5分

Danfoss – Engineering Tomorrow

At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.

Following our founder’s mindset “action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.

Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.