Easter Seals Jobs

Introduction

At IBM, Technical Solution Architects work to understand needs and then create complex high-quality solutions that make meaningful impact. You'll be responsible for overall leadership and delivery of the solutions from requirement gathering through implementation. You'll use your in-depth knowledge of leading-edge products and technologies along with industry and business skills to influence outcomes.

Your Role and Responsibilities

The IBM Cloud CoE is a value-add service for IBM Cloud Premium Support customers with the mission of pro-active Day 2 advisory for long-term (operate and manage) success on IBM Cloud.

IBM Cloud CoE Advisory Architects are experienced and highly motivated individuals with a passion to advise strategic customers on their IBM Cloud strategy and build mind-share with a broad set of talent across IBM Cloud Support.

Key Responsibilities

• Willingness to take on client leadership activities as a technical advisor, offering strategic insights and recommendations on IBM cloud architectures and best practices.

• Lead client workshops, assessments, and enablement, identifying opportunities for adopting best practices and early risk mitigation.

• Evaluate and recommend options to optimize IBM Cloud estate to meet evolving customer needs (performance, operations, resiliency, etc)

• Conduct risk assessments and provide recommendations to mitigate potential issues in cloud deployments.

• Collaborate with IBM Technical Account Management and Strategic Client teams to evolve architecture based on IBM Cloud best practices and value plays

• Capture and share best-practice knowledge amongst the worldwide IBM Cloud Support solution architect community

• Stay up-to-date with the latest developments of IBM Cloud technologies to provide leading best practices to our premium support customers

• Provide thought leadership on solutions that benefit customers; this can take the form of contribution to internal and external publications such as IBM Cloud Bog, Whitepapers and Reference architectures, as well as internal training of Solutions Architects, Technical Account Managers, and Advanced Customer Support

• Partner with sales, client success management, and IBM Cloud Leadership teams to highlight insights and transition opportunities

Required Technical and Professional Expertise

• Minimum of 8 years of experience in IT architecture, with at least 5 years focused on cloud technologies and solutions.

• Deep understanding of cloud architecture principles, including multi-cloud and hybrid cloud strategies

• Strong knowledge of security, compliance, and governance in cloud environments, with experience in automation tools, DevOps practices, and CI/CD pipelines.

• IBM Certified Solution Architect

• Native level Japanese language proficiency

Preferred Technical and Professional Expertise

• Additional certifications in cloud technologies (e.g., AWS, Azure, Google Cloud) are a plus.

About Business UnitIBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

We are seeking an experienced and highly motivated IBM Cloud Technical Advisor to join the IBM Cloud Support organization. Within this role, you will have the opportunity to help advise strategic clients on their IBM Cloud strategy and build mind-share with a broad set of talent across IBM Cloud Support. The ideal candidate must be self-motivated with a proven track record of client success with proactive strategic advisory regarding technical challenges of enterprise workloads on IBM Cloud.

As a Technical Advisor at IBM, you will play a pivotal role in building and maintaining strong relationships with our valued Cloud clients. Your primary focus will be on understanding their technical needs, ensuring the successful implementation of IBM solutions, driving prompt resolution to their critical support requests, and serving as their trusted advisor throughout the client lifecycle. You will need to have a proactive mindset, with the client vision, to foresee and prevent any obstacles within IBM Cloud to ensure our client is successful.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.