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SCI Shared Resources, LLC Funeral Arranger (SD) in Thousand Oaks, California

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Role and Responsibilities

  • Assist the Services Manager with answering phone calls, emails, and other clerical tasks.

  • Support Funeral Director and Location Manager in retaining heritage and grow market share through active involvement with community.

  • Interfacing with families and assisting in providing support.

  • Ensure adherence to all professional, municipal, provincial/state and federal licensing authority, regulations and applicable rules.

  • Aftercare includes delivery of documents, stationery, documentation, information on insurance, health benefits and pension, pre-arrangements for next of kin.

  • Answering phones, preparing reports as necessary and participating in staff meetings.

  • Ability to use technology while meeting with families.

  • Identifies and resolves problems in a timely manner.

  • Skillfully gathers, analyzes and trends data.

  • Interact and connect with families in order to provide support

  • Produce and maintain service contract files

  • Other responsibilities as assigned.

Qualifications and Education Requirements

  • High school diploma or Equivalent.

  • 1-2 years of industry experience.

  • 3- 5 years of recent administrative or customer service experience.

  • State Funeral Director License is highly desired

  • Pay range: $24-26

Preferred Skills

  • Strong Computer Skills

  • Excellent Administrative Skills.

  • Excellent Customer Service Skills.

  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)

  • Ability to operate office equipment such as photocopiers, printers, fax machines, etc.

  • Conveys information clearly and concisely in written and spoken communication

  • Resolves problems and provides solutions to customers in a timely manner

  • Time management and organizational skills

  • Reliable transportation for occasional errands, local health departments, post office, deliveries, etc. (Mileage reimbursement available)

Postal Code: 91362

Category (Portal Searching): Operations

Job Location: US-CA - Thousand Oaks

Job Profile ID: N00040

Time Type: Full time

Location Name: Neptune Society-Thousand Oaks

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