Easter Seals Jobs

Job Description

Responsible for developing, applying and maintaining quality standards for company products with adherence to both internal and external standards. Develops and executes software test plans. Analyzes and writes test standards and procedures. Maintains documentation of test results. Analyzes test results and recommends corrective actions.

This is a QA position to automate / fix tests for Oracle Service Cloud (OSvC) product.

Oracle Service Cloud is a unified platform of apps, data, and capabilities enabling effortless self-service and agent-assisted service workflows. It is a modern, easy-to-use and easy-to-configure cloud-based contact center and customer service platform that lets contact center agents manage customer interactions across multiple channels. OSvC is about giving great service to customers, ensuring speed and efficient response to the customers.

This is a test automation position to automate, fix tests across different areas of the OSvC product. The position requires that the product features, it's configuration and integration is understood well to write tests / fix existing tests, include them into the test pipeline, propose ideas to enhance test coverage thereby increasing the quality of the product and look at options to reduce the test execution time.

Career Level - IC2

Responsibilities

As a member of the technical/process QA division, you will design, install and evaluate quality control methods and systems. Design continuing maintenance of product quality. Develop standards and procedures to provide quality guidance and methods.

Requirements:

BS/MS degree in Computer Science, Engineering or a related subject

Proven work experience in software quality assurance

Strong knowledge of software QA methodologies, tools and processes

Experience in writing clear, concise and comprehensive test plans / test cases

Hands-on experience with both white box and black box testing

Hands-on experience with .NET test framework

Hands-on experience with automated testing tools - Selenium, JUNIT, Cucumber is a plus

2-4 years experience in software testing, including at least 1 year in test automation

Knowledge and experience in programming is a plus

Experience working in an Agile/Scrum development process

Demonstrated knowledge of testing best practice, version control and defect management

Excellent communication - verbal and written

Ability to work independently and as part of a team

Great team player and fast learner

Good analytical, problem-solving and decision-making skills

Ability to dive in and learn complex systems

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer